Anurag Singh Rathore

Anurag singh rathore

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location of Anurag Singh RathoreHyderabad, Telangana, India
Phone number of Anurag Singh Rathore+91 xxxx xxxxx
Followers of Anurag Singh Rathore376 followers
  • Timeline

    Jun 2014 - Dec 2016

    Team Member/customer support

    BIRD INFORMATION SYSTEMS PVT. LTD.(A PART OF BIRD GROUP)
    Dec 2016 - Feb 2018

    Implementation and Training Expert

    FitMeIn
    Feb 2018 - Apr 2019

    Implementation Engineer

    Mount Meru Group
    May 2019 - Aug 2020

    Software Implementer

    Franciscan solution Pvt LTD
    Sept 2020 - Nov 2020

    Software Consultant

    Mount Meru Group
    May 2021 - Mar 2022

    Senior Business Analyst

    BlackBox IP Corporation
    Current Company
    Mar 2022 - now

    Senior Implementation Consultant

    Zenoti
  • About me

    Software Implementation -Complex Problem Solving and Resolution - Vendor Relations - Process Improvement - Staff Training & Team Management - Customer Support

  • Education

    • Mother athena school badaun

      -
      Science

      My Schooling 10th and 12th

    • Moradbad institute of technology

      2010 - 2014
      Bachelor of engineering (b.eng.) mechanical engineering

      Mechanical Engg

  • Experience

    • Bird information systems pvt. ltd.(a part of bird group)

      Jun 2014 - Dec 2016
      Team member/customer support

      Making Calls and generate leads.Supporting Customers for posting advertisement on Magic Brick property portal

    • Fitmein

      Dec 2016 - Feb 2018
      Implementation and training expert

      Lead a team who engaged in post-sales projects to implement CRM software for Fitness Industry # Participated in onsite meetings with clientele throughout the project cycle and into support# Conducted end user training, database administration, and web server configuration as the software back end subject matter expert # Configured and reengineered software to fit the needs as per the customer# Analyzed, updated, and improved internal/external knowledge base guides and technics# Introduced Ticketing system for support and quick resolution of customers query Show less

    • Mount meru group

      Feb 2018 - Apr 2019
      Implementation engineer

      # Station managers training and implementation of software (middleware) which pushes the data in SAP H4HANA.# Software which is based on PHP, controlling Inventory Management , sales and data of In & Out.# Working with the team of India for the automation of Filling station, understanding the concept and help to implement that at the station in LUSAKA, Zambia.# Arranging monthly training for all managers for the latest changes and solve the problems they are Facing.

    • Franciscan solution pvt ltd

      May 2019 - Aug 2020
      Software implementer

      School ERP and Education based software having modules likeo Admin Panelo Fee o Accountso Payrol• Supporting Mobile application for Students, Parents and Teachers• Online and Offline (Windows Based/Web hosted) ERP Creation and configuration• Solved Recurring issues, documenting and promoting best current practice• Implemented features, Providing Technical expertise and Training, and facilitating knowledge transfer to new clients• Project Implementation of School ERP Show less

    • Mount meru group

      Sept 2020 - Nov 2020
      Software consultant

      Role• Implementing Station Managers Training software (middleware) which pushes the data in SAP H4HANA• Providing advise on Software which is based on PHP, controlling Inventory Management, sales and data of In & Out• Gathering requirement from different fuel station manager, developed and implemented the same in middleware• Organizing workshop for business users and managers for Implementing new system; designing go-live PPTs and user training manuals• Steering customization, testing, training, support, generation of new change request by proactive process improvement• Coordinating with users for system study, requirements gathering, analysis & testing of applications and managing smooth implementation of the sameSignificant Accomplishments• Interfaced with the Products Group and provided extremely useful feedback, resulting in marked improvement of capabilities • Performed data analysis and evolved ideas such as Customer Data, Invoices, Requisition forms etc in building the Middleware application • Supported as well as coordinated with team ,users for new requirements of Middleware system / application / process that included billing, shift data, inventory or stock management.• Provided support in configuration of SAP H4HANA system and created knowledge base • Extracted data from database as well as provided the Mount Meru Group client with ad hoc MIS reports as per requirements Show less

    • Blackbox ip corporation

      May 2021 - Mar 2022
      Senior business analyst
    • Zenoti

      Mar 2022 - now
      Senior implementation consultant

      Zenoti powers over 12,000 salons, spas, medspas, and fitness studios in 50+ countries, including global brands like European Wax Center, Hand & Stone, Massage Heights, and more.Achieved a $1 billion unicorn valuation, recognized as a Next Tech Titan by GeekWire, and ranked 316th on Deloitte's 2020 Technology Fast 500™.Certified as a Great Place to Work for 2021-2022.

  • Licenses & Certifications

    • Nx-cad

      Cadd centre training services pvt ltd.
    • Autocadd

      Cadd centre training services pvt ltd.