Experience

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  Karipidis bros s.a.

  Jan 1999 - Jul 1999

  Mixture production manager and design responsible

  • Redesigned over 20% of existing moulds and designed at least 5 new moulds that improved efficiency allowing the business to save over 5% in raw materials whilst simultaneously improving the quality of the end product.• Re-organised the Kneading Department to ensure continuous quality control and applied automation and processes during the production cycle to improve safety.

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  Olympia electronics

  Jan 1999 - Sept 2001

  Quality assurance & logistics manager

  • Implemented a new quality assurance system based on ISO 9001. The system has been independently certified within 2 years. With this quality assurance system I achieved a reduction of defective products during production to less than 1%.• Reorganised and improved the flow of stored raw materials and end products, utilising a warehouse management system and FIFO approach that achieved a 15% reduction in stock without any negative effect on the production or the availability and sale of new products. Show less

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  Econ plan ltd. (papcon management consultancy)

  Feb 2001 - Aug 2010

  Quality systems & management consultant

  Responsible for advising businesses to to achieve improved operations and ISO certification• Successfully designed, implemented and achieved Quality Management Certification (ISO 9001) for numerous businesses which included process re-design, process improvements and documentation of core operations and functions within various sectors (Catering, Finance, Logistics, Leisure, Manufacturing). • Business analysis, planning and creation of business plans, mainly for start-ups applying for loans or venture capital or looking to secure European Union grants. (100% success) • H&S Risk analysis (HACCP)• Preparation, writing and filing of patents with the Industrial Property Organisation.• Representation/Support for businesses looking to expand abroad especially in Germany and Israel Show less

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  Technomatic control s.a.

  Sept 2005 - Oct 2014

  Operations director

  Reporting to the CEO and responsible for the full operations cycle of the company. Assumed accountability for Production, Sales Management, Distribution, H&S & Staffing, including Budgeting & Forecasting, Key achievements: • Lead the expansion of the company into a new profitable market of Maritime & Shipping related companies. Drew out the Operations Plan and Marketing Strategy for the expansion and oversaw the precise fulfilment of the process with operational delivery throughout the EMEA and APAC Regions. • Developed the company’s sales strategy in the Vacuum systems market which was previously stagnating; resulting in increased revenues in this Department by 30% in comparison to past years. • Increased the total annual revenue by 3% each year through Operational restructuring. • Planned and delivered an entire events portfolio at national and international level to showcase the services and products of the company to prospective customers and partners• Developed and standardised business analytics, enabling senior management to have real time accurate access to key performance indicators to support critical strategic decisions; this helped the company maintain a good state of cash flow and liquidity despite the ongoing economic crisis.• Produced H&S risk plans and improved operational procedures, to reduce risks to a minimum or to implement protective measures.• Restructured the IT Environment of the company by acquiring and implementing new Hardware and Software, that lead to an increase of over 15% in productivity • Developed a continuous and regular staff training programme which improved the productivity and efficiency of application use Show less

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  Spacelabs healthcare

  May 2015 - Aug 2016

  Operations administration manager & area sales manager emea

  Reporting to the Managing Director, responsible for supporting International Sales operations of healthcare capital equipment manufacturing & supply, throughout the EMEA Region and for overseeing, motivating and providing direction to International Sales Administration teams. Key achievements: • Ensured the effective running of all aspects of day to day responsibilities within the sales operations department (budget planning, demand forecasting, strategic management, profit & loss) whilst striving to provide the best possible experience for customers and distributors.• Managed EMEA customers and distributors in all aspects of operations from initial enquiries and quotation, to order processing, despatch and after-sale, promoting sales and reorganizing, supporting and widening the company’s distribution network. • Ensured close cooperation with the production department which resulted in timely manufacture and despatch of goods that reached under my supervision a 100% success.• Lead the establishment of performance indicators and the monitoring of performance against goals. • Worked closely with departmental team leads in Marketing, Sales, Service, and fulfilment to develop a harmonious, cooperative environment to eliminate past delays and miscommunications improving service delivery and exceeding customer expectations.• Achieved excellent customer service levels through continuously measuring support effectiveness to ensure customer requirements are met within each team.• Improved the staff on-boarding process (faster, targeted training) to ensure quick adoption of departmental workflow processes and to minimise disruption of departmental operational activities Show less

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  London college of contemporary arts (lccauk)

  Jan 2017 - Jan 2018

  Head of operations

  Reporting to the Managing Director, with main responsibility the strategic development of major partnership contracts (new study programmes with HE & FE Colleges) and the successful operation of College Facilities, Student Careers & Engagement and Student Admin Services.Managing the full scope of the College’s daily operational activities (budgeting and forecasting, operational analysis and reporting, commercial contracts, facilities, academic collaborations, staffing, events)•Revised recruitment and student/staff administration processes and procedures to improve the operational effectiveness and profitability of the business, which contributed to the College’s accreditation by Pearson and the BAC •Successfully lead the end-to-end process of on-boarding 4 new key partnerships with UK colleges.•Scrutinised the Financial forecasting process by analyzing historical data which resulted in an improved recruitment forecast to actual variance, raising confidence in the recruitment and retention pipeline and the College’s budget. •Contributed to the Business Plan for the College’s EMEA expansion (starting with BSBI Germany)•Managed the P&L of LCCA and Champneys Beauty College London - Reduced costs by 5% and improved administrative resource effectiveness by 15% by reorganising facilities and Human resource availability.•Improved timetabling and intake frequency to achieve a more efficient and higher utilization of rooms and resources by almost 11% (via the application of new appropriate software and new procedures). •Created a Break-Even analysis for Courses highlighting the need to reduce unnecessary marketing expenditure (reduced by 30%), and increased sales by 25% by directing the focus on viable and profitable courses.•Ensured that all new contracts of the College (South Thames College, Innolearn, Walsall College, Champneys, University of Law – ULAW) are operated according to the College’s processes and adopted across partners. Show less

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  Signalhome ltd

  Sept 2018 - now

  General manager / deputy managing director

  Full management of 3PL and warehouse company. Including HR, Finance, Sales, Growth, Change Management. Full P&L responsibility