Experience

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  The bon-ton stores, inc.

  Jun 2013 - Oct 2013

  Sales associate

  • Exceeded monthly sales goal by an average of 30%, boosting department revenue• Improved communication with customers generating increased loyalty and diminished customer returns monthly

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  University of southern maine

  Aug 2013 - May 2015

  Student computer help desk

  • Counseled students and faculty with basic computer needs (printer access, internet connections, Adobe, Microsoft Office)• Arranged computer lab to maintain cleanliness by performing regular, basic cleaning duties

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  Vital i/o, inc.

  May 2015 - Dec 2020

  Office administrator

  • Reorganized company’s finance department, boosting customer satisfaction and productivity by 40%• Enhanced tracking of project billing to cut down pay cycle by 10 days• Corresponded with customers to improve accounts receivables, reducing turnaround by 30% and keeping all delinquent accounts under 5 percent each month• Consulted with management and department heads weekly to showcase efforts made each week and improvements in customer relations• Created a process to input monthly billing decreased time by 5 hours and saves company $3K each year Show less

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  Sunglass hut

  Oct 2016 - Feb 2017

  Sales associate

  • Exceeded monthly sales goal by an average of 50% pushing store to top 20 in region• Organized and maintained store to ensure ease of accessibility for customers and cut down loss by thousands

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  Preservation management, inc.

  Dec 2020 - Oct 2021

  Operations administrative assistant

  • Delivered high-level administrative support daily to the Operations team by preparing statistical reports, managing property transitions, and annual property budget tracking• Cooperated directly with Regional Vice Presidents and Regional Managers to ensure all properties are meeting annual and quarterly budget and occupancy goals• Organized quarterly (and as needed) travel arrangements for Regional Vice Presidents and Regional Managers including itinerary preparations and expense submissions Show less

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  Walsh engineering associates, inc.

  Oct 2021 - Jun 2023

  Administrative assistant

  • Cooperated directly with owner to improve accounting practices, advance customer billing by 300%, and boosted cash position by over 150% during first 90 days of employment• Collaborate with team in order to assure smooth project presentations, applications, and submissions for clients and town municipality on a daily basis• Submit payroll on a biweekly basis and coordinate all direct deposits• Increased annual net profit by nearly 400% from 2021 to 2022

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  Drummond woodsum

  Jan 2023 - now

  Finance assistant