Experience

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  Telenor pakistan

  Dec 2004 - Mar 2012

  Key Achievements & RecognitionMy role rotated as AM Business Process Improvement & HSE, OD and HR Generalist. Rated in the top quartile of the organization for performance and potential consistently. This was achieved while working for three units: Business Process Improvement (Six Sigma), Health Safety & Environment and Organizational Development simultaneously. Design of new Service Excellence Department that consolidated the IT expertise from different parts of the organization into one unit. The effort was much appreciated by CTO, VPHR and Director SED and was rewarded through “exceeding expectation” performance rating and annual bonus. Incorporating statistical analysis of results towards deeper understanding of the organizational undercurrents which then helped improve the design of interventions for the subsequent cycle. Was recognized by the CEO as the best analysis he had seen over performance and employee engagement results. Offsetting 18% of energy consumption at the organization’s Lahore office through different initiatives in consumption efficiency. This included the design of LED lighting, in collaboration with a partner organization, based on optimized practices for employee productivity and office ergonomics. Gained self-taught expertise in carbon emission footprint calculations which allowed for the organization to offset a hefty amount being paid for external consultancy. Show less Responsible for air interface design and optimization of GSM 2.5 – Dual Band network over central Pakistan (50% of population). Key Achievements & RecognitionIdentified as a High Potential and rated in the top quartile of the organization for performance. Was promoted in a short span of 3 years to a leadership role. Was recognized for innovation by being awarded the sole representation from department in the Telenor SEED program towards new business development. Designed and helped implement the fastest network roll-out ever in Pakistan – “A tower an hour. Led the first ever network SWAP, Universal Support Funded project in Bahawalpur and DG Khan and design of Active Indoor Solutions. Show less

  • AM Organizational Excellence

    Dec 2009 - Mar 2012

  • AM Radio Access Networks

    Dec 2004 - Dec 2009
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  Metro cash & carry pakistan (pvt) limited

  Apr 2012 - now

  Responsible for heading HR Department – Board Member METRO Cash & Carry Pakistan, Reporting to MD.Key Achievements & RecognitionImproved engagement score from 62% (2012) to 82% (2015), the second highest amongst all participating countries and the highest ever for MCC PK, while reducing employee turnover reduced by 10% ( 32% to 22%) by improving overall working environment, discipline, employee satisfaction, transparency and friendly people policies and procedures. Improved productivity by bring in 2.1% improvement in Sales/FTE and reducing PEX to Sales ratio to 1.67% from 2% in stores. Overtime was reduced by 22%.Improved training coverage by managing a budget of PKR 16.6 million while offering 2073 Man Days of training. Organized International Trainings for 28 employees. Developed internal talent pool which filled 30% positions internally. Maintain healthy relations with two trade unions. Organized referendum in 2015 and gave status of Collective Bargaining Agent to one of the unions. Currently negotiating Charter of Demand. Show less Key Achievements & RecognitionUnanimously selected by the Board of Directors as one of the top most potential employees among-st 76 ‘Heads of’ and ‘senior managers’ during potential review in July 2013. Earned recognition for the position of Head of Organizational Excellence as one of the top most critical positions for the organization during review in July 2013. Introduction of IDP Catalog to serve as education & reference for our leaders towards people management and development. The catalog captures all key learning over people processes and concepts and introduces wide spectrum of development interventions available locally and through the METRO Cash & Carry Group. Talent Development: Managed budget of PKR 14 million. Provided 3324 man days of training in 2014. Local rollout of new Performance & Potential appraisal and succession planning process, Introducing high impact development interventions such as Coaching, 360 degree, experiential learning and designing Talent pipeline for store associates through vocational training program. Culture Change: Developed organizational principles, Leadership model, individualized development plans, assessment center, and variable pay policy and recognition framework.Driving Operational Efficiency: Up gradation in HRIS system, internalization of classroom trainings, use of e-trainings and building energy offset solutions.Developing Leadership: training over 500 people managers on Authentic Leadership, leading Outdoor leadership programs and continuing exposure of mangers to the Leadership Care & Growth model. Show less

  • Head of Human Resources

    Dec 2014 - now

  • Head of Organizational Excellence

    Apr 2012 - Dec 2014