Experience

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  Industrial fastener supply

  May 2007 - Aug 2008

  Import & export manager

  Customer Service, logistics, track delivery of shipments, implement ion of importation and exportation laws, policies and procedures.Coordinate import or export with custom broker.Responsible for completion of virtual invoices, prepare and process transfers, merchandise returns.Verify information, data entry in Millennium system, print and store documents.

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  Westin hotels & resorts

  Nov 2013 - Nov 2018

  Housekeeping supervisor

  Conduct inspections using GXP in the hotel rooms and public areas. Walk rooms for VIP and Show Rooms. Training new hires, support in their learning giving them information, tools, and teaching the ABC’s for housekeeping, safety procedures. Monitoring room attendant’s performance, give them support and coaching, remind them about safety and security policies and procedures, help them as necessary to reach our guests expectations. Work close with other departments and make sure our guest’s special request are met. Supporting my department with any other needs like updating the Pre-shift power point presentation for everyday lineup, translate English to Spanish at line up, resolve guests complains and concerns, prepare night shift boards, Westin workout gear inventory, Payroll, projects. Show less

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  Renaissance hotels

  Nov 2018 - Dec 2022

  • Housekeeping Manager

    Sept 2022 - Dec 2022

  • Assistant Rooms Operations Manager

    Nov 2018 - Sept 2022
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  Hilton garden inn - marina del rey

  Dec 2022 - now

  Director of rooms