
Timeline
About me
User
Education

Devry university
2021 - 2023Associate's degree computer and information sciences, generalActivities and Societies: National Leadership Honors Society
Experience

Ghd
Jul 2017 - Oct 2022Environmental technician
Ama techtel
Sept 2022 - Aug 2023Technical support representative
Axa professionals
Aug 2023 - Mar 2024Deskside support technician
Licenses & Certifications
- View certificate

Comptia a+ core 1: motherboards, cpus, & add-on cards
SkillsoftOct 2023 - View certificate

Do we have a failure to communicate?
SkillsoftAug 2023 - View certificate

Sharpening your focus to stay on track
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: multifunction devices & printer consumables
SkillsoftOct 2023 - View certificate

Improving your technical writing skills
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: networking concepts & configurations
SkillsoftSept 2023 - View certificate

Comptia a+ core 1: wireless networking & services
SkillsoftSept 2023 - View certificate

Comptia a+ core 1: multifunction devices & printer consumables
SkillsoftOct 2023 - View certificate

Comptia a+ core 1: mobile device accessories & network connectivity
SkillsoftSept 2023 - View certificate

Maximize your productivity by managing time and tasks
SkillsoftAug 2023 - View certificate

Audience and purpose in business writing
SkillsoftAug 2023 - View certificate

Comptia a+ core 2: physical security measures
SkillsoftOct 2023 - View certificate

Trust building through effective communication
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: ram & storage solutions
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: cable types & connectors
SkillsoftAug 2023 - View certificate

Providing on-site customer service
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: networking fundamentals
SkillsoftAug 2023 - View certificate

Facing confrontation in customer service
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: client-side virtualization
SkillsoftAug 2023 - View certificate

Clarity and conciseness in business writing
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: troubleshooting wired & wireless networks
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: cloud computing concepts
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: best practices for resolving problems
SkillsoftOct 2023 - View certificate

Reaching sound conclusions
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: installing hardware & display components
SkillsoftAug 2023 - View certificate

Comptia a+ core 2: linux, macos, & windows file systems
SkillsoftOct 2023 - View certificate

Outwitting your cognitive bias
SkillsoftAug 2023 - View certificate

Comptia a+ core 2: operating system & network management
SkillsoftOct 2023 - View certificate

Comptia a+ core 2: wireless security protocols & authentication methods
SkillsoftOct 2023 - View certificate

Comptia a+ core 1: power supplies
SkillsoftAug 2023 - View certificate

Become a great listener
SkillsoftAug 2023 - View certificate

Comptia a+ core 2: desktop, server, & mobile operating systems
SkillsoftOct 2023 - View certificate

Proven techniques for technical communication
SkillsoftAug 2023 - View certificate

Customer service: fostering a service mindset
SkillsoftAug 2023 - View certificate

Rapport building in customer service
SkillsoftAug 2023 - View certificate

Comptia a+ core 1: troubleshooting & resolving printer issues
SkillsoftOct 2023
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