Experience

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  Seneca niagara casino & hotel

  Oct 2007 - Apr 2013

  Fine dining shift manager

  • Perform required administrative duties• Hire, train, supervise, evaluate, schedule and terminate employees • Work on a budget and cost control, by overseeing inventory and ordering• Ensure excellent patron experiences by providing superior service and quality food

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  Niagara falls culinary institute

  Nov 2012 - Feb 2014

  Fine dining server

  • Informed guests about daily specials and answered customer questions regarding menu items • Obtained food orders from guests• Ensured correct and quick delivery of orders • Ensured the quality of food served and anticipated guests’ needs• Prepare bill and deliver to patrons

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  Oliver's restaurant

  May 2014 - Feb 2020

  Catering director

  • Communicate and meet with clients to determine event needs; conduct facility tours• Prepare event proposals and estimates for client• Determine and prepare written reports of event requirements• Develop staffing plans; supervise event staff during events and evaluate staff performances• Direct service contractors before, during and after events conclusion• Plan and monitor event activities to ensure smooth running, efficient events• Follows up with the client to get feedback after the event itself Show less

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  Ruffino travel group, llc

  Feb 2020 - now

  Travel agent