Experience

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  Plant gate equipment and hire services limited

  Jan 2013 - Jan 2014

  Human capital development officer (intern)

  • Manpower Planning, Implementation of Performance Management Systems, Training and Development, Identifying Training Needs, Preparation of training calendar with the manager, implementation of the trainings as per the training calendar, Maintaining the documents & records of the trainees, Motivating employees for further development, Maintenance of Employees’ personal records.

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  Okutalukwe community secondary school njikoka local government, anambra state

  Oct 2015 - Oct 2016

  Form teacher (nysc)

  • Supported students in developing strategies for individual’s needs and classroom group dynamics.• Supply one on one attention to each student while maintaining focus on overall group.• Prepared test and examination and gave appropriate feedback on scores.

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  Easy life gold spot hotel

  Dec 2016 - May 2018

  Hotel operations manager

  • Day to day management of hotel and its staff• Maintaining statistical and financial records• Planning, organizing and directing all hotel services• Dealing with customer complaints and comments• Analyzing sales figured and devising marketing and revenue management strategies.

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  Bdo professional services

  Sept 2018 - Jul 2019

  Word processor

  Using word processing software, such as Microsoft Excel, Word, PowerPoint and Adobe Acrobat to create, edit and format a range of business documents, including letters, reports and memos. In some cases, they start with a handwritten document, type copy or template and in other cases I create documents from scratch using organizational guidelinesProvision of Administrative support File and store completed documents on computer hard drive or diskReformat documents, moving paragraphs and columns Finalizing of completed documents Show less

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  Bridgegap consults limited

  Aug 2019 - Oct 2020

  Human resources officer/client manager

  • Payroll Management and benefit administration.• HRIS usage• Employee relations• Recruitment, Selection, Placement and On-boarding.• Developing and Coordinating Training plans and Performance Management Process.• HR Auditing• Developing of HR Policies Procedures

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  Waya paychat

  Oct 2020 - Apr 2021

  Human resources generalist

  • Managing of outsourced staff in the various cities. • Payroll Management and benefit administration• Recruiting and interviewing potential applicants on experience, skills, and education. • Setting up of all HR policies and procedures. • Setting up of all HR tools, standards and directives. • Drawing up plans for future personnel hiring procedures and goals. • Performing administrative tasks. • Overseeing employee health and safety procedures. • Organizing and managing new employee orientation, on-boarding, and training programs. • Updating job requirements when needed. • Contacting applicants’ references. • Performing criminal background checks required by company • Explaining and providing information on employee benefits, programs, and education. • Maintaining employee records and paperwork.• Answering employee questions and addressing employee concerns with company.• Update internal databases with new hire information.• Provide counseling on policies and procedures.• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.• Assist in performance management processes.• Support the management of disciplinary and grievance issues.• Schedule job interviews and contact candidates as needed.• Prepare reports and presentations on HR-related metrics.• Respond to employees’ questions about benefits. Show less

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  Opay

  Apr 2021 - Aug 2022

  Compensation & benefit specialist

  • Compensation and benefit• Payroll Management/Analysis• Database management system (Regular & Contractor staff)• Monthly & weekly analysis report• Performance management system• Attendance management system• HRIS usage • Employee Relations• Developing of Salary broad band

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  Nownow

  Aug 2022 - Dec 2022

  Payroll' compensation and benefits lead

  • Responsible for the management of the payroll, compensation, and benefits. • Responsible for the management and administration of all benefit programs including but not limited to HMO, Group Life, Pensions, Leave Allowance, 13th Month, Overtime allowance, Full and Final Settlements and other ancillary benefits as applicable. • Ensures accurate and timely processing of payroll including compensation changes. • Responsible for the administration of the annual performance review process.• Review and analyse HRIS Payroll System to ensure data integrity. • Work closely with the Finance department to accurately forecast and report compensation and benefit cost to company. • Ensures compliance with Labour laws as is relates to compensation and benefits including pension plans. Manage and administer components of bonus programs, and long- and short-term incentive programs at all levels. • Identify areas of opportunity within current programs and plans; develop, evaluate, improve, and communicate methods and techniques for compensating employees. • Develop and roll out incentive programs that motivate, engage, and attract talent in the workforce. Research, analyse and establish salary ranges and wages for management and administrative positions. • Identify and resolve issues related to both benefit and compensation programs and implement process improvements and efficiencies. • Proactively research compensation trends, developments, new approaches, tools and legal requirements for payroll and compensation. • Evaluate roles objectively to ensure position responsibilities are valued relative to others within the industry. • Ensure that compensation actions are administered fairly, consistently, and in a manner that complies with legal requirements. • Assist in designing and communicating compensation-related policies, procedures, and systems; interpreting human resources policies. Show less

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  Husqvarna uk

  Jan 2023 - Apr 2023

  Production operative

  • Machine Operating• Packing• Assemble goods on a production line• Monitor production and carry out basic testing and quality checks• Report equipment fault to the maintenance staff

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  Capita

  May 2023 - now

  • To provide excellent customer service in response to customer correspondence, ensuring all responses are clear and concise• Adhere to all policies, processes and business rules ensuring work items and customer responses are accurate• Process and provide complex advice on customer correspondence in accordance with strict set guidelines• Working within a target driven environment adhering to challenging quality and productivity targets• Understand and advise on processes using appropriate communication skills relating to the precise nature of the issue• Make quick decisions where authorized, in a timely confident manner preventing the need for escalations• Ensure Health & Safety in the workplace, identifying and escalating any risks immediately Show less

  • Project Administrator

    Oct 2023 - now

  • Customer Service Advisor

    Aug 2023 - Oct 2023

  • Archivist

    May 2023 - Aug 2023