Maria Gracia Gomez A

Experience

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  Sin pecados Gourmet

  May 2009 - Jul 2010

  Promotora de ventas
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  Preescolar Elva Marina Ávila Girón

  Jan 2011 - Jul 2013

  Profesora de Inglés
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  Alianza Francesa de Maracaibo

  Mar 2011 - Jul 2014

  Profesora de Francés

  Enseñar el idioma francés a adultos: comprensión oral y escrita, expresión oral y escrita a través de dirversas estrategias pedagógicas adecuadas al aprendizaje individual de cada alumno y unificar las estrategias a nivel grupal.

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  Grupo Tendencia

  Jan 2012 - Dec 2012

  Asistente Coordinación General

  Coordinar eventos, gestionar sesiones fotográficas para editoriales, asistencia en fotografía, contacto directo con clientes y proveedores.

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  Universidad del Zulia

  Apr 2012 - Jul 2013

  Profesora de Francés
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  El Sistema Zulia

  Sept 2014 - Jul 2017

  Communications Manager

  My very first responsibility was to take on a leadership role over the entire communications department. I allocated appropriate talent and resources in all communications initiatives and guides them to completion. I also played the lead role of creating and developing annual strategic communication plans for the business and executes key elements of the plan while simultaneously providing guidelines, tools, templates, and role delegation for elements to be executed in the plans.

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  Champions Media, Estéreo Marketing

  Sept 2014 - Jul 2016

  Content Management Specialist

  I used to oversee the content presented on websites and blogs, and also was responsible of the creation, edition, posts, and updates.My content strategy was to create, write, and manage content so as to achieve business goals and be a voice for the company. It took creativity, leadership skills, and of course, writing ability, to produce and publish good content.

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  Estéreo Marketing

  Jan 2016 - Jul 2017

  Senior Community Manager

  I helped, builded, grown and managed several "Estereo Marketing" clients. Using analytics tools to monitor social media outlets, online forums and blogs, I found out what people were saying about a company and also engaged with customers and fans, and used social media and live events to help increase brand loyalty.

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  Turismo y transporte 21 de mayo limitada

  Jul 2017 - Mar 2019

  Tourism Guide

  My performance was to guide visitors in a Boat trip excursion in the language of their choice (Spanish, French or English) and interpret the cultural and natural heritage of the Balmaceda and Serrano Glaciers in the Bernardo O'Higgins National Park.

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  ADvendio

  Apr 2019 - Feb 2025

  In this role, I’m excited to leverage my industry knowledge and ADvendio expertise to ensure customers get the most value from the platform. Key focus areas will include:- Onboarding & Training: Ensuring new customers are set up for success.- Customer Enablement: Helping customers maximize platform capabilities.- Success Reviews & Feedback: Conducting check-ins to ensure goals are met and gathering feedback.- Cross-Department Collaboration: Working with Sales, Product, and Support teams for a seamless customer experience.- Local Language Premium Support: Providing tailored support to customers in their native languages to ensure effective communication and satisfaction (French & Spanish) Show less As a Country Manager with a sales focus in strategic countries such as France and Spain, I lead efforts to expand our market presence and drive growth in key regions. My role includes:- Market Expansion: Developing and executing strategies to increase our market share and grow in targeted countries.- Business Development: Identifying new opportunities, building relationships, and closing high-value deals.- Strategic Partnerships: Establishing partnerships to accelerate our market penetration and drive long-term success.- Revenue Growth: Focusing on achieving sales targets and aligning with local customer needs.- Cross-functional Collaboration: Working with marketing, product, and customer success teams to tailor offerings for each market. Show less Assuming the challenge of expanding my territory and market, I’m now adding value to Canada with these responsibilities:- Enterprise Deals: Leading and managing large-scale enterprise deals to deliver tailored solutions for complex client needs.- Industry Expertise: Bringing in-depth industry knowledge to provide clients with strategic insights and best practices that drive innovation and business growth.- Platform Expertise: Providing expert-level guidance on how to effectively leverage ADvendio’s features to meet client objectives along with the Pre-sales team. Show less I work closely with French/Spanish-speaking clients to transform their media planning. My responsibilities include:- Client Relationships: Building and maintaining long-term relationships with clients.- Media Plan Transformation: Helping clients optimize their media planning using ADvendio’s features.- Platform Guidance: Walking clients through ADvendio’s tools to ensure they are fully leveraged.- Ongoing Support: Providing continuous support to ensure smooth implementation and success. Show less Main responsabilities: - Create a Sales Operations Department: Establish an efficient Sales Operations team, define sales processes, and ensure smooth coordination across departments.- Onboarding & Training for Salespeople: Design and execute comprehensive onboarding and continuous training programs for new salespeople to ensure their success and alignment with sales strategies.- Develop Sales Strategies: Create and execute strategies to attract customers and maintain a competitive edge.- Collaborate with Sales Managers: Work with the team to set sales priorities.- Drive Market Penetration: Highlight the company’s unique value to reach target markets. Show less

  • Customer Success Manager @ADvendio

    Jan 2025 - Feb 2025

  • Country Manager

    Jan 2023 - Dec 2024

  • Senior Account Manager (Spain, France, Canada)

    Jan 2022 - Dec 2022

  • Account Manager (Spain, France and LATAM)

    Jan 2021 - Dec 2021

  • Sales Operations Specialist

    Apr 2019 - Dec 2020