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Anurag Singh

Anurag Singh

Followers of Anurag Singh665 followers
location of Anurag SinghHyderabad, Telangana, India

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  • Timeline

  • About me

    Product Manager | Data, Insights & Intelligence | Customer Experience

  • Education

    • Shanmugha Arts, Science, Technology and Research Academy

      2009 - 2013
      Bachelor of Technology - BTech Information and Communication Technology 9.029/10

      Activities and Societies: Research Assistant, Microsoft Tech Enthusiast, Open-Source Community, Hindi Poetry

    • Management Development Institute, Gurgaon

      2023 - 2025
      Post Graduate Diploma in Management - (Online) Marketing, Strategy and General Management

      Received Gold medal for highest CGPA.Working professional's program via evening & weekend classes.

  • Experience

    • Microsoft

      Oct 2013 - now

      Works on improving customer experience by analyzing telemetry, creating/maintaining PowerBI reports and supporting infra, sharing feedback with relevant teams, assisting end users with their queries, writing/improving upon technical documentation, quick start guides. Focused on advising and unblocking customers with their cloud native & Hybrid solutions, automation, monitoring, management, governance, compliance in cloud and helping end-users to achieve more with the help of Microsoft Azure. Show less System Center Operations Manager (SCOM)--​>Design and implementation of all flavors of SCOM environment--​>Troubleshooting issues with respect to the implemented environment--​>Debugging the SCOM Management Packs and SQL scriptsSystem Center Orchestrator (SCO)--​>Design and implementation of SCO for automation--​>Troubleshooting-->PowerShell Scripting-->Microsoft Azure Automation-->Service Management Automation (SMA)-->Microsoft Operational Insight and Log Analytics Show less

      • Product Manager 2

        Feb 2025 - now

      • Customer Engineer II (Program Management)

        Jul 2021 - Feb 2025

      • Developer Support Escalation Engineer

        Sept 2017 - Jul 2021

      • Support Engineer

        Oct 2013 - Sept 2017

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Anurag Singh
      Innovative & Engineering Mindset Microsoft: Azure Advanced Cloud Engineering & Supportability (ACES) Mar 2024 Awarded to individuals who showcase innovative solutions resulting into Program Innovation/Product Improvements/Tooling/Process Improvement.
    • Awarded to Anurag Singh
      Spot Award Microsoft Sep 2022
    • Awarded to Anurag Singh
      Azure CXP, Ripple Effect Award Winner Microsoft Jul 2022 Awarded to individuals who go above and beyond the call of duty to help others, mentor and collaborate, demonstrating strong one Microsoft attributes.
    • Awarded to Anurag Singh
      Impact Award Winner Microsoft Jul 2020 A prestigious and coveted Microsoft award, which comes with a cash prize of 1% of annual base salary.
    • Awarded to Anurag Singh
      Pulse Award, Momentum Microsoft May 2020
    • Awarded to Anurag Singh
      Star Achiever, Architect of Excellence (ACE) Microsoft Jul 2019
    • Awarded to Anurag Singh
      Architects of Excellence (ACE) Award Microsoft Jan 2018 Member of Star Team - Data & Enterprise Cloud
    • Awarded to Anurag Singh
      Star Performer, Architect of Excellence (ACE) Microsoft Jan 2016
    • Awarded to Anurag Singh
      Star Performer, Architect of Excellence (ACE) Microsoft Jul 2014