Experience

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  Nippon express usa

  Jan 1990 - Jan 1996

  Oversaw import shipments for customs clearance (entries, IT, T&E., I.E.);Responsible for duty statement processing; Supervised staff and operations; Applied all local and Federal regulations; andSupplied weekly reports of freight inventory. Classified and managed entries; andResponsible for VIP accounts, TDK America (machinery & electronics) and Komori America (machinery parts). Delivered documents to U.S. Customs and FDA;Created new projects and files; andContacted airlines for freight arrival and cargo release.

  • Operations Leader

    Jan 1994 - Jan 1996

  • Account Executive

    Jan 1991 - Jan 1994

  • Messenger/Operations Clerk

    Jan 1990 - Jan 1991
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  Multimodal international ltd

  Oct 1996 - Jun 1998

  Ocean import coordinator

  Provided customer service; Managed customs clearances, including brokerage operations and entry writer; Responsible for VIP account, Mitsubishi Electric (machinery & electronics) and Ingersoll Milling Machine Co. (machinery parts);Applied all local and Federal regulations; andTracked and dispatched shipments of cargo.

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  Hyundai america

  Jun 1998 - Jul 1999

  Import coordinator

  Provided customer service;Notified customers of Rail and Drayman, including arrival clearance, freight charges and OBL;Responsible for tracking of shipments;Ensured Federal and local regulations were met, while maintaining freight inventory; andServed as the interim supervisor and trainer of personnel.

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  Fritz companies

  Jul 1999 - Feb 2000

  Team supervisor

  Managed and supervised three employees;Oversaw import shipments for Customs, FDA, and USDA ClearanceApplied all local and Federal regulationsResponsible for the training of all personnel while maintaining customer satisfaction

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  Yusen air & sea service

  Feb 2000 - Jan 2008

  Ocean import supervisor

  Supervised and managed five employees;Oversaw import shipments for all types of clients on customs clearance entries, IT, T&E. Solely managed VIP account, Orion America Inc.;Classified and filed custom entries;Daily auditing of 7501's;Ensured all local and Federal regulation protocols were met; andMaintained customer satisfaction, dispatched cargo, problem-solved, and was responsible for training of personnel.

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  L.e. coppersmith

  Jan 2008 - May 2011

  Ocean import manager

  Managed, trained and oversaw the professional development of five employees;Oversaw import shipments for all types of clients on ISF filing, customs clearance entries, including, IT, T&E, as well as the break bulk group;Worked closely with the employee to ensure the client's S.O.P. was being followed;Provided customer satisfaction, dispatch cargo, and problem-solved for all clients; Managed frequent sales calls and new business development calls, including provided rate quotes (ocean and delivery rates/brokerage fees);Worked closely with the overseas agents to arrange cargo to move to the U.S.A;Negotiated Ocean rates with Overseas agents;Negotiated Drayman rates;Organized distribution projects;Responsible for all import security filings (ISF), assuring filed in timely manner;Classified and filed custom entries;Daily auditing of 7501's; and entry packets; Ensured all local and Federal regulation protocols were met; andMonitored the profit and loss;Monitored billing to meet and exceed monthly goals consistently over the past several months. Show less

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  Walgreens

  Nov 2011 - Mar 2016

  Licensed customs broker/customs compliance analyst

  Review and classify new and existing products that have been purchased by the buyers. Apply all Federal regulations to our products.Audit entries filed by our Customs Broker.Answer inquires on Customs issues from our Customs Broker to ensure timely delivery of cargo.Work on Post Entry Adjustments (P.E.A.'s)Problem solve

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  Ace hardware

  Mar 2016 - May 2021

  Licensed custom broker/ senior import logistics analyst

  Classify all direct import items in PCM, by working with vendors to obtain images, material compositions, and similar specifications. Enter tariff code and duty percentages into PCM and Tradeflow and ensure information flows into SAP.Maintain SEC301 report, OGA (Other Government Agency) Certificate Report, and new items in TradeFlow system.Determine OGA requirements of all direct import items.Ensure no products subject to antidumping or countervailing duties.Obtain all necessary certificates in advance of shipment (e.g.,GCC’s, test reports, Lacey certificates, FCC 740’s, FDA 2817’s, TCSA, MSDS)Answer inquires on Customs issues from our Customs Broker to ensure timely delivery of cargo.Respond to all Customs Requests for Information and Notices of Action.Actively participate on C-TPAT Committee to retain coveted Tier 3 status. Randomly audit select Customs entries to validate value, tariff code, duty rate, piece count, country of origin, export trade agreements, to demonstrate reasonable care and maintain our ISA status.Review and approve daily bookings in order management booking tool for correct containerization, on-time shipping, correct destination, receipt of any necessary certificates. Notify inventory of any late shipments (over two weeks) and/or differences in containerization that exceed agreed-upon variances with vendor. I attend meeting with the Logistics Providers on market updates and our MQC’s.Manually prepare, place and track to completion all AHC dealer drop ship orders; work closely with the EJD group on EJD drop ships.Prepare L/C requests for drop ship orders and manually enter the order data into SAP.Approve all L/C requests and discrepancies. Respond to overseas emails in the absence of the Manager’s absence.Work with Logistics Provider on issues pertaining to container not being loaded onto the vessel in absence of Manager.Liaison with outside customs counsel for special projects and concerns. Show less

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  Carmichael international service

  Jun 2021 - now

  Branch manager

  Manage Import Department operations to ensure timely job completion and client satisfaction.Set up operations procedures for excellence.Assist in problem-solving and research for CBP and OGA requirements.Facilitate staff training in the operating system, trade requirement, OGA and government regulations.Facilitate on-boarding of new clients and operations team members.Ensure new clients are set up correctly and subsequently communicate the process to the team. Initiate I.T. requests for client’s special reports and process improvements.Assist develop new operation process to meet the government’s new requirements.Assist freight forwarding dept. to communicate and problem solve with overseas agents. Manage administrative duties for the branch.Perform and measure Individual performance measures (KPIs) required of the job that align with company goals.Ensure accountability for the delivery of measurable results and clear linkage to the Performance Management Process (PMP).Direct reports from clerks, file openers, traffic clerks, and licensed import specialists will be on a daily basis Show less