Experience

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  United states marine corps

  Aug 2015 - Aug 2020

  Service training supervisor/project manager

  • Enhanced operational readiness by 92% through the development and management of training schedules.• Ensured compliance with organizational regulations, protecting Personal Identifiable Information with zero compromises.• Improved efficiency and performance through the analysis and adjustment of training methods.

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  A.s.p.i.r.e marketing global

  Aug 2017 - May 2018

  Sales and email copywriter

  ▪️Created engaging content for the websites, social media pages, and email marketing campaigns while tracking performance metrics and striving to exceed lead generation and engagement goals▪️ Handled daily campaign management including monitoring pacing/delivery, tracking optimizations and performance analytics, based on critical client metrics▪️ Planned and combined strategy and copywriting to create innovative and compelling content for multi-platform sales funnels: emails, social media content, blogs, paid ads Show less

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  Francis medical group

  Jul 2019 - Dec 2019

  Medical records clerk

  • Ensured compliance with organizational policies by managing the accuracy and security of patient records.• Improved EMR usability and user experience through regular user satisfaction surveys and feedback implementation.

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  Regional health

  Jan 2020 - Jun 2020

  Junior emr analyst

  • Ensured smooth system transitions by assisting in workflow development and execution.• Maintained system reliability by collaborating with other analysts to extract meaningful insights from EMR data, issue resolution and update the system.• Prepared draft forms for clinical expert review, facilitating accurate and efficient data capture.

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  Community healthcare

  Jul 2020 - Dec 2020

  Clinical support analyst

  • Provided timely issue resolution as the first line of EMR support.• Enhanced system utilization by facilitating the adoption of new EMR features and functionalities.• Created and edited forms using Visual Form Editor (VFE) and Text File Editor (TFE), ensuring accurate data capture.

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  P.c. medical center

  Jan 2021 - Jun 2021

  Emr contractor

  • Improved clinical efficiency by 20% through workflow re-engineering and system component configuration.• Ensured effective communication and technical issue resolution as a liaison between customers and vendors.• Enhanced documentation efficiency by training providers on Dragon Clinically Speaking.• Ensured accurate patient information through eligibility checking and Dr. First Post Medication Management Migration.

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  Shields health

  Jul 2021 - Dec 2021

  Emr implementation specialist

  • Improved communication and documentation processes by facilitating efficient document exchange.• Enhanced data accuracy by educating physicians on EMR documentation practices.• Improved system security and usability by designing and configuring user profiles, EMR templates, and roles/privileges.• Drove system improvements through feedback from clinical content meetings.• Ensured optimal system functionality by monitoring system performance and availability.

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  Valley medical

  Jan 2022 - Feb 2023

  Lead emr analyst

  • Met project deadlines and client needs through strong time management and organizational skills.• Enhanced problem-solving efficiency by performing monthly Knowledge Base updates, reducing resolution times by 20%.• Ensured data integrity and system reliability by resolving Linklogic errors promptly.• Improved clinical process efficiency by 25% through workflow re-engineering and analysis.• Enhanced system functionality using MEL expression functions for medication, problem, and order configuration. Show less

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  Rfc health

  Mar 2023 - now

  Senior emr analyst

  • Reduced technical downtime through swift resolution of EMR issues, ensuring continuous clinical operations.• Increased stakeholder satisfaction by managing project expectations effectively and delivering successful outcomes.• Enhanced data accuracy with the development of custom medication and problem lists.• Improved clinical staff efficiency by 30% through comprehensive EMR system training.• Minimized project risks through proactive issue identification and timely resolution.