Experience

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  Iel - instituto euvaldo lodi

  Aug 2010 - Jan 2017

  Main Responsibilities:- Personnel Administration, Responsible for ensuring the level of service in meeting contract deadlines by checking, preparing, managing entries and transactions, calculations related to terminations, absences, recesses, transportation allowance, when necessary reconciling the payroll through the system and Excel by executing VLOOKUP formulas, providing guidance to companies on internship and labor issues, providing assistance to students, monitoring the renewal of certificates. Performing general registration updates in the system. Preparing account opening statements. Requesting invoices and interface with the administrative and financial areas.- General Administrative Management, Planning and monitoring the area's goals and indicators, together with the team, developing action plans and executing them, which lead the company to achieve its goals. Supporting management by preparing and analyzing area indicators through spreadsheets and graphs. Generating weekly and monthly reports to monitor the area's operational results, participating in weekly and management meetings and preparing PowerPoint presentations of area indicators. Carrying out customer satisfaction surveys. Participation and organization of internal/external events. Establish institutional and corporate relationships in order to publicize actions, projects, and services available at IEL nationwide for better performance in the market. Supervise student service, ensuring greater efficiency in internship processes. Perform monthly collections of accounts receivable and debt negotiation. Issue, check, and send invoices. Prepare internal and external communication letters, internship statements, and certificates using Word. Forward and monitor insurance contracts for guarantees and personal accidents. Prepare documents for internal and external audits and ensure that all necessary documentation is signed and filed physically and digitally. Show less Main Responsibilities:- Recruitment and Selection, Planning, organizing and analyzing means of attraction and selection, in the operationalization of internship vacancies with an average volume of between 40 and 80 vacancies per month, meeting the demand of large, medium and small companies, aligning profiles with the area manager, searching for and screening resumes, scheduling interviews, approaching candidates, carrying out and supporting group dynamics and conducting individual or collective interviews using the competency-based method, ensuring efficiency and differentiation in hiring. Controlling open, ongoing and closed vacancies in Excel spreadsheets, shared documents, working with hiring processes, checking documentation and archiving them digitally. Will manage the talent bank, administered by IEL (National Internship System - SNE) for recruitment, selection, calling, hiring, dismissal and advertising on social networks. Mapping and identifying future candidates for opportunities in which they may fit.- Training and Development, Give lectures to students, internship supervisors from companies and educational institutions focusing on the Internship Law No. 11,788/2008, in addition to motivational and behavioral themes, developed by the national with a focus on career development, Carry out integrations with new interns in order to disseminate the culture of companies and professional and social guidance. Identify and capture demands for training needs with clients. Be a training multiplier for employees, companies and educational institutions for the operation of the National Internship System - SNE. Show less Main Responsibilities:- Internship Support, Providing support in a computerized system for internal and external clients, preparing Word documents for reports, letters, posters, and internal letters relevant to the sector, keeping the client registry up to date, monitoring the receipt and sending of correspondence from the area, managing protocols and filing physical and digital documents. Referring students for internship interviews. Participating in the migration of the new internship program to the Internship Management System (SGE), as a key operator. Show less

  • Customer Administrative Assistant II

    Jun 2015 - Jan 2017

  • Customer Administrative Assistant I

    Jun 2011 - Jun 2015

  • Administrative Intern | Customer Service

    Aug 2010 - Jun 2011
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  Dezorzi consultoria organizacional

  Jun 2018 - Dec 2018

  Recruiter

  Responsible for Recruitment and Selection of companies in various segments such as: Agriculture, Vehicle Dealership (Machinery and Trucks), Logistics, Information Technology, Administration and similar.Main Responsibilities:- Conduct the recruitment and selection processes of candidates for the company, contributing to the analysis of open positions, studying profiles, organizing and analyzing internal and external recruitment methods, searching and screening resumes through the internal SoftwareRH system, advertising vacancies through website platforms such as Catho, VAGAS.com, Empregos.com, InfoJobs, social media (LinkedIn, Whatsapp, Facebook) and applying behavioral tests and specific knowledge through the DISC and Survey tools, selecting candidates and arranging for their call, conducting individual competency interviews via Skype or in person, group interviews and conducting dynamics in less complex positions, aiming at attracting potential candidates to fill the positions, as well as monitoring the progress of open and closed positions, through reports and control spreadsheets, aiming at hiring new employees aligned with the competencies and profiles appropriate to the needs of the organization, working under guidance. Conducting assessments for promotion of internal positions and preparing technical opinions. Show less

• 

  Energisa

  Dec 2018 - Oct 2020

  Talent acquisition

  Acting as guardian of the Code of Conduct and Ethics and internal policy; Integrating new employees through processes of application of internal regulations, making their organizational identity as company values; External and internal recruitment through techniques such as tests, group dynamics and competency-based interviews; Promoting the monitoring of the probationary period of new hires, guiding managers in the process and compiling the information and their respective action plans;Promoting performance evaluation actions by compiling the information and their respective individual or group development plans; Providing support to the training area in its operations, guiding and monitoring training; Leading corporate projects, Acting as a business partner monitoring the company's results, evaluating indicators such as turnover, climate, performance and competency gaps, proposing action plans to improve processes and human development; Monitoring disciplinary sanctions and proposing solutions to resolve existing conflicts; Conducting termination interviews, Participating in management meetings with the objective of being aligned with the business; Organization of internal communication actions; Assistance in Personnel Administration activities: Admission, Dismissal, Time Control, Guidance and Monitoring of Benefits. Analyze with the Positions and Salaries area, when necessary, the appropriate salary levels for hiring; Conduct and monitor internship, young apprentice, Onboarding and PCD programs. Show less

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  Autonomoz technologies

  May 2021 - May 2022

  Human resources analyst

  Responsible for the Recruitment and Selection process (company with 500 employees), with a large number of vacancies.- Management of HR indicators (Absenteeism, Turnover, Vacancies, Workplace Safety, Organizational Climate, Retention Rate) by performing analysis, action plan and presentation;- Internal marketing;- Internal and external communication (employees, partners and customers);- Implementation and definition of Diversity, Inclusion and ESG programs with the board of directors;- Restructuring of the Integration program for new employees, performing the entire Onboarding and Offboarding process;- Management of the employee probationary period, performing the necessary monitoring and alignments with the leadership during the probationary period;- Assessment of training needs in the operations areas. Training planning and programming;- Support in organizing and preparing training and development of leaders;- Description and definition of behavioral competencies for the implementation of the Position, Career and Salary Program. Show less

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  A+ cognitive therapy

  May 2022 - now

  Independent psychologist – cognitive behavioral therapy (cbt)

  Providing therapy to teenagers, young adults and adultsAddressing relationship issues, anxiety, and griefApplying CBT techniques for cognitive and behavioral changesDeveloping coping strategies and emotional management toolsCreating personalized therapeutic plans for each clientOffering in-person and online sessions based on client needs

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  Iguá saneamento

  Sept 2022 - Feb 2024

  Hr business partner

  Map and create an action plan for managing the organizational climate, action strategies, and periodic involvement in integration and engagement actions.Monitor training, compile indicators, and analyze performance.Monitor team sizing together with leaders, job changes, promotions, transfers, layoffs, and other types of personnel movement.Responsible for managing wellness programs, corporate actions, and events involving employees.Control of People Management Indicators. Show less

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  Future learning language school

  Sept 2024 - now

  Exchange student

  Exchange student in english - level B2Cultural immersion

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  Mcdonald's

  Nov 2024 - now

  Crew member

  • Customer Service: Provide fast and accurate service to customers, demonstrating sensitivity to individual needs at the counter and in dining areas. • Food Preparation: Prepare menu items according to the company’s quality and food safety standards. • Cleaning and Hygiene: Maintain high standards of cleanliness and hygiene in all areas of the restaurant, ensuring a safe and welcoming environment for customers and the team.