Experience

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  Courtyard by marriott vilnius city center

  Jul 2022 - Aug 2023

  Front office associate

  I was responsible for guests' first imperssion; check in, check out; keeping cash records at the end of the shift, providing assistance and concierge services throughout the guests'stay; supplying guests with directions and information regarding property and local areas of interest

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  Dexcom lithuania

  Aug 2023 - now

  Review and evaluate complaints as per Standard Operating Procedure (SOP).Assist with Medical Device Reporting.Assist with reportable investigationsDocument and maintain records of all complaint investigations in accordance with domestic and worldwide international regulations (e.g. 820, MDD, ISO, Canada, and other countries)Complete all required customer complaint related documentation in an accurate, professional and timely manner.Support internal, external, and third-party audits.Perform routine complaint system data entry, documentation, and administrative tasks.Assume and perform other duties as assigned. Show less Review and evaluate complaints as per Standard Operating Procedure (SOP).Assist with Medical Device Reporting.Assist with reportable investigationsDocument and maintain records of all complaint investigations in accordance with domestic and worldwide international regulations (e.g. 820, MDD, ISO, Canada, and other countries)Complete all required customer complaint related documentation in an accurate, professional and timely manner.Support internal, external, and third-party audits.Perform routine complaint system data entry, documentation, and administrative tasks.Assume and perform other duties as assigned. Show less

  • Customer Advocacy Generalist III

    Mar 2025 - now

  • Customer Advocacy Generalist II

    Aug 2023 - Mar 2025