Experience

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  American red cross

  Oct 1995 - Jul 2011

  Director of emergency operations and safety services

  Emergency Management:• Oversaw all aspects of relief programs, serving over 75,000 residents of three communities• Served as Relief Operations Director in the event of single and multi-family disasters to obtain temporary housing, vouchers for food and clothing, and additional relief services• Oversaw all aspects of emergency response services as Job Director in event of large scale disaster, including securing shelter, staffing, partnering with the Office of Emergency Management to coordinate all activities with fire and police responders• Liaised with Armed Forces Emergency Services to assist in verification of death and coordinate return of service membersExecutive Support:• Provided support to Executive Director and board committees .Planned, coordinated and implemented new projects, including increasing enrollment in CPR and afterschool disaster preparedness training courses within the designated jurisdiction of 75,000 persons, resulting in 100% achievement of targeted traineesStaff Program Management:• Managed five fulltime staff members in interactions with executives, clients, and volunteers• Identified and scheduled volunteers to assist in disaster relief efforts—successfully grew the program to 55 volunteers trained and ready to respond and 125 instructors, up from just 39 volunteers• Coordinated training programs which served over 6,000 people annually to learn lifesaving skills• Trained and coordinated volunteers to teach wide range of American Red Cross courses to the communityFinancial and Accounting Operations:• Prepared annual budgets in partnership with the Executive Director and the Finance Committee ranging from $10,000 to $2.5 million•Compiled reports of expenses and income each month for the Chapter•Processed accounts for Disaster Services and Preparedness and Health & Safety Services Show less

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  Allied universal

  Apr 2012 - now

  Oversee and direct functions of assigned field security offices. Build, improve and maintain relationships with both internal and external clients and employees, develop field security officer team to effectively run client contracts. Coordinate day-to-day team efforts of field security officers to ensure that services are delivered to clients in a quality and cost effective manner. Schedule services of field security officers in assigned District/Operations to ensure that client commitments are met. Show less

  • Enterprise Accounts Client Manager

    Mar 2024 - now

  • Service Manager

    Jul 2017 - Feb 2024

  • Operations Manager

    Feb 2017 - Jul 2017

  • Field Supervisor

    Apr 2012 - Feb 2017