Experience

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  Legends american grill

  Mar 2006 - Aug 2011

  Restaurant manager
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  Trophy's sports bar & grill & volley's patio bar

  Sept 2010 - Feb 2011

  General manager

  Increased bar revenue through the development and marketing featured drinksCoordinated flag football, dodgeball, volleyball & baggo leagues, including tournaments. Responsible for daily inventory control of food & drinks.

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  504 club

  Jan 2011 - Apr 2012

  Bar manager

  Responsible for hiring, training, motivating, and retaining new staff, including bartenders, bouncers, bar backs and security. Responsible for nightly inventory control. Ensured that concerts ran smoothly and acts were accommodated.Generated higher ticket averages by adeptly training employees on suggestive up-selling techniques.Decreased labor costs by analyzing team members' strengths versus customer flow, hiring skilled bartenders, and adjusting the schedule appropriately.Drove company profitability metrics, employee engagement, and customer experience through change and innovation as a supportive leader. Show less

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  Iowa cubs

  Feb 2011 - Jan 2020

  Advanced to increasingly responsible positions from Restaurant Manager to Event Manager and Vice President. Built the events department from scratch; created new revenue streams outside of baseball resulting into a steady source of revenue completely unrelated to games as well as an improved in-game event experience.Strategically develop short-term and long-term sales plans and programs to grow profitable business. Successfully forged and nurtured strategic partnerships and alliances to increase market reach. Continuously conduct market research on current trends in the industry proactively restructure marketing strategy and plans to meet changing market conditions. Oversee day-to-day business operations including a full-service Cub Club Restaurant. Utilized outstanding customer service skills to exceed customer expectations and maintain the highest possible customer satisfaction ratings.Responsible for the hiring, training, motivating and retaining employees in a very busy, fast-paced setting.Developed and improved procedures to maximize productivity and customer service efforts.Advise and consult with the other members of senior management and oversee the entire staff of the Iowa Cubs. Show less

  • Vice President/Director of Catering and Event Sales

    Apr 2014 - Jan 2020

  • Restaurant & Catering Manager

    Feb 2011 - Jan 2020
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  Mktg

  Jan 2020 - Feb 2021

  Senior market manager/senior account executive

  · Accountable for event performance and execution excellence across all of Iowa· Responsible for recruitment and hiring of brand ambassadors and event specialists for events· Responsible for motivating and managing teams of brand ambassadors and event specialists on a daily basis· Ensure staff are trained and prepared to execute events with excellence· POS and assets are available, ready, and working prior to each event, which includes extensive warehouse management and inventory· Use a creative eye to bring brands to life through experiential events· Audit events to ensure executional excellence and compliance with state sampling laws and local regulations· Manage cross agency and in-market communications· Demonstrate flexibility and resourcefulness· Responsible for report and recap data and insights for real time measurement & evaluation· Manage social media channel(s) to amplify events and event execution· Approve and submits staffing payroll and expenses· Serve as local point-of-contact for clients and key local stakeholders Show less

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  Talentbridge

  Mar 2021 - Oct 2021

  Business development manager
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  Bass pro shops

  Jan 2022 - Jul 2023

  General manager - restaurant
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  Putts & pins

  Jul 2023 - Mar 2024

  Assistant general manager
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  Central iowa shelter and services

  Aug 2024 - Jan 2025

  Volunteer & outreach coordinator
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  Adel good samaritan food pantry

  Jan 2025 - now

  Executive director