Experience

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  Nestle

  May 2007 - Dec 2009

  Hand held specialist

  - Solving user's daily issues and replying on their requests.- Solving Error for new software in implement issue.- Create, set and finish all master data for Hand-Held installation (salesmen, customers, items, routes, connection).- Check from all data configured is completely true to use Hand-Held with 100% efficiency.- Supporting Sales Buzz software for Hand-Held applications in all group sites.- Training salesmen to book sales invoices by Hand-Held.- Completing sales cycle by Hand-Held.- Daily supporting for all salesmen till they can use Hand-Held effectively.- Solve any technical or connection problems for Hand-Held devices.- Contact maintenance companies to solve or repair Hand Held problems. - Extracting reports and statistics from Hand-Held report manager or Ax report.- Give training courses for all sales support to persons to solve HH issues.Support all branches for HH devices and maintenance and must be sure all branches working by HH 100%.Ax support (ERP)- Support all group for Microsoft Dynamics AX: ERP Business Software (AX) system and solving all issues had been faced the users for all cycles (production – sales – inventory – accountant Show less

• 

  Best cheese company for dairy products (bcc) - lactalis international

  Jan 2010 - Jul 2014

  Technical support specialist

  Hand Held Specialist - Create, set and finish all master data for Hand-Held installation (salesmen, customers, items, routes, connection).- Check from all data configured is completely true to use Hand-Held with 100% efficiency - Upload the data after review it at oracle system and making the integration between Oracle system and Rout power application (RP32) by Skynax application. - Solving Error for new software in implement issue.- Training salesmen to book sales invoices by Hand-Held.- Completing sales cycle by Hand-Held with another departments (accountant , stock keeper and Treasury )- Contact maintenance companies to solve or repair Hand Held problems - Extracting reports and statistics and send it to top management.- Extracting reports and statistics and send the daily reports to sales team. Show less

• 

  Pepsico

  Jul 2014 - now

  - Create, set and finish all master data for Hand-Held installation (salesmen, customers, items, routes, connection).- Check from all data configured is completely true to use Hand-Held with 100% efficiency - Upload the data after review it at oracle system and making the integration between Oracle system and Rout power application (RP32) by Skynax application. - Solving Error for new software in implement issue.- Training salesmen to book sales invoices by Hand-Held.- Completing sales cycle by Hand-Held with another departments (accountant , stock keeper and Treasury )- Contact maintenance companies to solve or repair Hand Held problems - Extracting reports and statistics and send it to top management.- Extracting reports and statistics and send the daily reports to sales team. Show less Sales Hand-Held- Solving user's daily issues and replying on their requests.- Solving Error for new software in implement issue.- Create, set and finish all master data for Hand-Held installation (salesmen, customers, items, routes, connection).- Check from all data configured is completely true to use Hand-Held with 100% efficiency.- Supporting Sales Buzz software for Hand-Held applications in all group sites.- Training salesmen to book sales invoices by Hand-Held.- Completing sales cycle by Hand-Held.- Daily supporting for all salesmen till they can use Hand-Held effectively.- Solve any technical or connection problems for Hand-Held devices.- Contact maintenance companies to solve or repair Hand Held problems. - Extracting reports and statistics from Hand-Held report manager or Ax report.- Give training courses for all sales support to persons to solve HH issues.Support all branches for HH devices and maintenance and must be sure all branches working by HH 100%. Show less

  • Hand Held Specialist

    Aug 2014 - now

  • Hand Held Administration

    Jul 2014 - now
• 

  Lamar

  Jul 2017 - now

  Sales fours atumation consultant at lamar
• 

  Lamar egypt

  Mar 2022 - now

  Sales force automation senior consultant's team leader