
Timeline
About me
Customer service administrator
Education

Tafe
1993 - 1993Advanced certificate art & design art and design
Rmit university
1996 -Associate diploma design and applied artsVisual Merchandising
Experience

Freedom furniture
Jun 2002 - Jun 2006Visual merchandiserTo maintain a high level of visual presentation of the store in accordance with the support centre merchandising direction in order to strengthen the corporate presence in the market place.Communication and implementation of regular promotional activities throughout the store.Implementation of visual merchandising standards through staff training and development.Key AchievementI participated in the development and implementation of 3 new Freedom stores in Australia.

Sleep city and everyday living
Jun 2006 - Jun 2010Visual merchandiserDesigning and implementing merchandising concepts into storesTo ensure that all environments are immaculately presentedProducts stocked meet the requirements for the local marketUpdate concepts regularly to ensure a consistent brand image and increased salesCommunication and training of store managers and staff to ensure company standards are met and core ranges representedCoordination and implementation of promotional activitiesKey AchievementI participated in the development and implementation of 10 new stores across AustraliaResponsible for merchandising Queensland and northern NSW stores Show less

Masters home improvement
Jun 2014 - Dec 2016Customer service associateWith a strong customer focus, competently dealt with customer queries and complaints via telephone and face to faceProvide customer advice around product suitability and applicationAssist the Customer Service Team during periods of mass sales and liquidation process in accordance with receivership guidelinesExecute all promotional activities such as catalogue ticketing and product placement in prominent locations, within company timeframesEnsure stock rotation and merchandising is to company standard as per planogramsKey AchievementQuickly acquired extensive knowledge across most departments within the store, while being able to effectively support customers in their decision making Show less

Eglo lighting australia
Mar 2017 - Dec 2023Customer service administrator
Connect lawn
Jan 2024 - nowGardener
Licenses & Certifications

Art and design
Tafe victoria
Recommendations

Arjunan marimuthu
Senior Software Engineer | Full Stack Developer | Back-end Developer | C# .NET Core, MVC, Web API, B...Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Duval mozoka
IT Manager at Paname 24Paris, Île-de-France, France
Jean arsenault
Président chez Opex Conseils, expert en gestion du changement, architecture d’affaires et transforma...Capitale-Nationale, Quebec, Canada
Alice kanayo
Top rated plus Upwork Customer support specialist | Business Development ManagerDubai, United Arab Emirates
Nicola dalgetty
Business Development - Training & Customer ServiceCity of Johannesburg, Gauteng, South Africa
Øivind kolbjørnsvik skullerud
Engineer / ingeniør vei / vegplanlegger / fagansvarlig vegOslo, Oslo, Norway
Nick gilbey
Director, Forensic and Investigation Services at RSM UKUnited Kingdom
John furlong
Mechanical Engineer at Dow ChemicalFlorence, Kentucky, United States
Arch ziviltechniker di christian farcher
Alles ist ArchitekturVienna, Vienna, Austria
Lior levi
Business Management Student | Tech Enthusiast | Graduating Fall 2025 | Passionate about Leading Inno...Bridgewater, New Jersey, United States
...