Experience

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  Huacomm telecommunications engineering (m) sdn bhd

  Oct 2011 - Feb 2012

  System engineer

  As a supervisor in Network System Support, my primary responsibilities included leading the team in daily operations, troubleshooting, and maintaining the network. I also performed configuration changes on network devices as per client requests or in response to break-fix situations. Additionally, I conducted wireless site surveys, engaged with WAN providers to resolve issues, and communicated with new customers to explain our products and services. I participated in tender processes for new projects and regularly communicated with customers to report incidents. Show less

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  Hp enterprise services

  Feb 2012 - Apr 2013

  Ito svc delivery cons i (network engineer)

  Provided daily operational support for HP's clients worldwide, focusing on network maintenance services for client. This involved monitoring network devices, handling issues according to agreed SLAs, and alerting clients about any network issues affecting their sites. My responsibilities included troubleshooting and resolving various network issues, such as LAN, WLAN, WAN, and DNS issues, on Cisco routers, switches, wireless access points, and controllers. I also performed configuration changes on Cisco devices as requested or in response to incidents. Additionally, I collaborated with local WAN providers, vendors, and site engineers to address network maintenance tasks. I engaged with clients across different countries via telecommunication to understand their requests and verify solutions, while also generating daily network reports. Show less

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  Dell

  Apr 2013 - Jun 2015

  Supported Dell's internal network operations, provide daily maintenance services to Dell Global. This involved monitoring network devices and troubleshooting issues on Cisco, F5, Dell, and Aruba equipment, covering LAN, WLAN, WAN, DNS, and Load Balancing problems. I performed network configuration changes as required and worked with local WAN providers to address link issues. Additionally, I coordinated with vendors and site engineers for network maintenance and changes, and collaborated with other teams (Server/Application/Storage) on new project implementations. Engaging with local users across different countries via email and phone, I ensured clear understanding and verification of solutions. Finally, I generated daily network reports to track performance and issues. Show less

  • Network Engineering Sr Analyst

    Apr 2014 - Jun 2015

  • Network Support Analyst

    Apr 2013 - Apr 2014
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  Hp enterprise services

  Jun 2015 - Mar 2017

  Project services network engineer

  Specialize in handling various project-related requests, including office network deployment, WAN link activation, data center network implementation, LAN extension, traffic migration, and non-standard request implementation. I review customer requirements, conduct network infrastructure analysis, and create Low Level Designs based on these requirements and existing network infrastructure. Additionally, I generate Bill of Materials for hardware procurement and deploy new network devices in customer environments to ensure smooth implementation. Show less

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  Dxc technology

  Mar 2017 - Jun 2017

  Solution architect

  Focus on understanding and meeting customer business and technical requirements by architecting comprehensive solutions. I frequently communicate with customers and partners to determine the best solutions for their environments, completing projects with next-generation LAN, WLAN, Security, and WAN products or services. I interact with both technical and non-technical customers, gathering relevant requirements and designing solutions. I provide high-level and low-level designs as per project demands and conduct solution presentations to obtain customer acceptance. Additionally, I identify project issues and risks and present alternatives to alleviate or resolve them. Show less

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  Accenture

  Jun 2017 - May 2022

  Specialize in providing consultation and designing solutions for customers in the operation technology environment, specifically in the oil and gas industry, to achieve cyber security deployment. This involves performing on-site verification to understand the customer's environment, identifying integration and interconnectivity points for cyber security tools, and designing network architecture compliant with IEC 62443 cyber security standards. The proposed network architecture ensures infrastructure readiness for cyber security application tools. Show less Specialize in providing consultation to customers to help them achieve their cloud journey, focusing on network refresh, integration, and interconnectivity solutions. This involves designing and proposing new global network IP schemes and enabling global office interconnectivity through cloud solutions. I assess customer network environments based on their baseline and provide advice for future improvements. Additionally, I design network and security solutions for customer cloud environments and provide hands-on support to resolve complex incidents and implement projects. Show less

  • Security Delivery Manager

    Dec 2020 - May 2022

  • Intelligent Cloud and Infrastructure Associate Manager

    Dec 2018 - Dec 2020

  • Infrastructure Consulting Consultant

    Jun 2017 - Dec 2018
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  Ey

  May 2022 - now

  Senior manager

  Specialize in supporting clients to ensure business resilience through cybersecurity assessment, audit, and transformation services, covering various technologies such as cloud and operation technology security. Additionally, I offer cybersecurity advisory and governance, assisting organizations in establishing security frameworks. Moreover, I contribute to developing and upskilling internal teams to effectively manage cybersecurity risks.