Experience

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  Tech mahindra

  Dec 2020 - Apr 2021

  Associate software engineer
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  Tata consultancy services

  Apr 2021 - Jul 2023

  Quality assurance engineer

  As a Quality Assurance Engineer with extensive experience working on Salesforce-based projects, I have honed my skills in ensuring the quality and reliability of software products. I specialize in functional testing, manual testing, user acceptance testing (UAT), and leveraging Salesforce to streamline business operations, enhance user experiences, and facilitate seamless integrations. My work has spanned across high-impact projects for Woolworths Supermarkets and Wpay, where I was instrumental in improving critical systems and processes.Key Skills & Technologies:Salesforce: Extensive experience testing and optimizing Salesforce applications, ensuring seamless integrations and smooth workflows across business processes.Manual & Automated Testing: Expertise in both manual and automated testing processes, utilizing tools such as Selenium, Tosca, and JMeter for regression, functional, and performance testing.API Testing: Proficient in using Postman and Rest Assured for API testing, ensuring proper integration between various software components.Agile Methodologies: Actively participated in Agile environments, engaging in sprint planning and daily stand-ups to align testing efforts with project goals.JIRA: Managed test cases, tracked defects, and provided timely feedback, ensuring transparent issue resolution.CI/CD Pipelines: Assisted in setting up Jenkins for continuous integration and delivery, helping automate testing processes and streamline software delivery.Key Achievements:Reduced defect rates by 25% through rigorous testing strategies for Salesforce modules.Increased testing efficiency by 30% by implementing reusable automation scripts.Successfully validated integrations between Salesforce and enterprise systems, ensuring seamless operations. Show less

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  Mcdonald's

  Mar 2024 - now

  Part-time crew member