Experience

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  William morris endeavor

  Jan 2005 - May 2009

  Operations coordinator

  •Facilitated day-to-day operations for the literary team, overseeing administrative functions, client communications, and project coordination to ensure operational efficiency and client satisfaction.•Developed and implemented strategic initiatives to expand the agency's presence in emerging foreign rights markets, resulting in a 50% increase in new deals.•Established emerging new client roster, negotiating new publishing deals directly with major publishers.

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  Jill grinberg literary management

  May 2009 - Jul 2012

  Director of operations

  Directed all operational aspects of a prominent literary agency, overseeing day-to-day activities and strategic initiatives to drive organizational growth and efficiency.•Implemented streamlined processes and procedures to optimize workflow management, resulting in a 25% increase in productivity and a reduction in turnaround times for executing contracts.•Led a team of associate agents, providing mentorship, guidance, and support to facilitate professional growth and enhance team performance.•Collaborated closely with senior management to develop and execute strategic plans, aligning •Managed portfolio of author clients with $2MM in annual international gross earnings.•Managed all contract negotiations on behalf of client and agency, over $5MM negotiated in 2012. Show less

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  Dealer.com

  Jul 2012 - Mar 2019

  Project lead for cross-functional multi-national project teams to deliver transformative enterprise initiatives, leveraging multiple project management and delivery methodologies - e.g., PMP, SAFe, Agile, hybrid, waterfall.•Managed end-to-end delivery of custom SaaS integrations for key clients to provide comprehensive geo-location functionality for national inventory feeds, resulting in $5MM in annual recurring revenue.•Developed and implemented project plan for large-scale external data migration for over 2k clients, reducing time-to-completion from estimated 18 months to 12 months.•Led international team of over 30 resources to deliver custom marketing solution for national automotive brands, launching the highest-visited website in Dealer.com history with 20% more unique views and 10% higher leads.•Worked with cross-functional teams within Technology, Support, and Client Services, on multi-year product sunset of legacy website platform, seamlessly migrating 200 clients with <5% churn and $2MM in annual cost savings. Show less Lead project manager for website implementation team, with responsibilities including new website launches, CRM integrations, inventory data migration, UX design, third-party vendor applications, and client management.•Led team of Implementation specialists overseeing 100 website deployments monthly.•Implemented Project Management Office (PMO) to govern large-scale Implementation projects, reducing resource demand through consolidated processes and better visibility through Smartsheet dashboards.•Successfully implemented Jira and Kanban methodologies, resulting in an 18% increase in throughput, optimizing task management and workflow efficiency.•Directed the seamless integration and comprehensive training of a twenty-member team as part of a business unit merger.•Developed and executed change management plans for business process mergers as part of a company acquisition, ensuring smooth transitions and alignment with organizational goals and processes. Show less

  • Senior Strategic Project Manager, Product & Technology

    Jun 2015 - Mar 2019

  • Senior Project Manager, Operations

    Jul 2012 - Jun 2015
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  Cox automotive inc.

  Mar 2019 - now

  Instrumental in establishing Project Management Office (PMO) for cross-functional technology investments, building transparency and consistency into portfolio planning, and program management rigor to key initiatives.•Established and led Project Management Office (PMO) to function as a strategic Center of Excellence for cross-functional technology investments, increasing portfolio by 75% within three years.•Managed project / program portfolio with $20MM in projected ROI for FY14. Includes enterprise data resiliency, generative AI prototyping, UGK / Kronos timekeeping software migration, data center cloud migration, and Salesforce implementation.•Managed team of project managers and analysts, providing best practices for project / program management techniques for programs totaling $150MM in budget for FY14.•Accountable for all FP&A reporting, e.g, business case development, forecasting, budget vs. actuals reporting, and workforce management analysis.•Change management lead for enterprise initiatives, including organizational restructuring of Business Operations support totaling 1k+ stakeholders across four Centers of Excellence, and programmatic launch of consolidated Contact Centers, improving EBITDA by 40%.•Implemented automated executive reporting for over 50 key intiatives by leveraging technology integrations such as Rally, ServiceNow, and PowerBI , reducing time spent per report by 40%.•Project lead on key financial technology integrations, such as leveraging Workforce Logiq for offshore labor project spend, reducing the monthly reporting process from six workdays to two hours.•Implemented Earned Value Management practice, resulting in 10% decrease in variance across five programs post-implementation. Show less

  • Senior Lead Program Manager, Solution Delivery

    Jul 2024 - now

  • Senior Manager, Enterprise Programs

    Mar 2019 - Jul 2024