
Timeline
About me
Top rated plus Upwork Customer support specialist | Business Development Manager
Education

National institute of teachers training
2002 - 2004Grade ii education
University of ibadan
2011 - 2016Bachelor's degree education
Austin peay state university
2020 -Diploma of education management
Experience

Lcc-lekki concession company limited
Sept 2008 - Aug 2018Control room supervisorResponsibilities:• Established workflow processes, monitored daily productivity and implementedmodifications to improve overall performance of Company personnel.• Participated in the coaching sessions with Company employees through day-to-day workand complex problems.• Assisted in the screening and transfer of incoming calls, took down messages andtransmitted information and documents to internal personnel.• Contributed to team goal-achievement by collaborating with staff to develop clientservice improvement initiatives. Show less

The food gallery ltd
Nov 2018 - Mar 2019Sales representative
Topclass
Jan 2019 - Jan 2021Executive assistance
Dsd travels & tours
Jan 2021 - Nov 2022fast pace costumer care oriented organisation and service support unit with over 5000 applicants per month.
Sales Administration Manager
Feb 2021 - Nov 2022Sales Representative
Jan 2021 - Nov 2022

Media meerkat ltd
Feb 2022 - Aug 2023Virtual assistant/customer service/sales• Kept track of the Chairman/Personnel Officer’s calendar and schedule meetingsaccordingly.• Managed an active calendar of appointments for individual requests.• Assisted in the preparation of PowerPoint presentations for the Chairman/PersonnelOfficer when and where needed.• Corresponded directly with those critical to the company’s success.• Handled confidential and sensitive materials, as well as those that require analyzingbefore composing detailed responses.• Helped maintain a master calendar of conferences and compiled documents formeetings.• Produced professional quality reports Show less

Dsdtravels
May 2023 - Mar 2025Business development managerTravel and Tourism industry which involves identifying and pursuing new business opportunities to drive growth and increase revenue for an organization. focusing on expanding the customer base, establishing strategic partnerships, and enhancing existing relationships to maximize profitability.

Talentprise.com
Aug 2023 - Mar 2025Business development manager
Education
Feb 2025 - nowTraining support specialist
Licenses & Certifications

Iosh managing safely
IoshJul 2021
National examination board of occupational safety and health
NeboshFeb 2019
Honors & Awards
- Awarded to Alice KanayoBEST PERFORMING STAFF TOPCLASS Jun 2020
- Awarded to Alice KanayoBEST STAFF -
Volunteer Experience
Volunteer Staff
Issued by INNER WHEEL FOUNDATION on Jul 2017
Associated with Alice Kanayo
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