Experience

• 

  Shell

  Apr 2010 - Jun 2010

  Shell scholarship coordinator

  - Provided aerial views of assessments and processes, ensuring efficiency and effectiveness.- Managed program elements, including the successful organization of the Shell Scholarship and Bursary Award Ceremony in Port Dickson.- Handled the management of allowance payments for all Scholars and Bursary Award winners in collaboration with finance stakeholders.- Executed Tax Exemptions with LHDN, demonstrating meticulous attention to detail.- Researched, planned, and executed the Bursary Award program for top students in government schools in Sabah and Sarawak.- Managed expectations and relationships with key stakeholders within the Shell organization, including interviewers.- Built strong relationships with applicants from diverse backgrounds and varying intellectual capacities.Utilized SAP expertise to contribute to seamless operations.This experience was gained during a 3-month semester break while pursuing my studies in 2010. Show less

• 

  Shell

  Apr 2011 - Jun 2011

  Scholarship coordinator

  - Provided aerial views of assessments and processes, ensuring efficiency and effectiveness.- Managed program elements, including the successful organization of the Shell Scholarship and Bursary Award Ceremony in Port Dickson.- Handled the management of allowance payments for all Scholars and Bursary Award winners in collaboration with finance stakeholders.- Executed Tax Exemptions with LHDN, demonstrating meticulous attention to detail.- Researched, planned, and executed the Bursary Award program for top students in government schools in Sabah and Sarawak.- Managed expectations and relationships with key stakeholders within the Shell organization, including interviewers.- Built strong relationships with applicants from diverse backgrounds and varying intellectual capacities.Utilized SAP expertise to contribute to seamless operations.This experience was gained during a 3-month semester break while pursuing my studies in 2011. Show less

• 

  Acorn communication

  Sept 2014 - Mar 2015

  Pr associate

  - Researched, wrote, and distributed press releases and annual reports to targeted media and clients.- Pitched compelling story ideas to targeted media outlets, ensuring impactful coverage.- Skillfully managed inquiries from the public and the press, maintaining a positive image.- Built strong and professional relationships with stakeholders, clients, media professionals, and colleagues across various industries.- Provided clients with innovative promotional opportunities through current and relevant PR campaigns, resulting in enhanced visibility and brand recognition.- Maintained vigilant monitoring of media channels, both print and digital, to stay abreast of trends and developments.- Demonstrated critical thinking skills in Crisis Communication, effectively managing challenging situations with strategic responses. Show less

• 

  Chester properties

  Apr 2015 - Jan 2017

  Real estate negotiator

  - Conducted in-depth research, analyzed real estate market trends, and developed strategic plans.- Executed effective marketing initiatives through online and print platforms to promote properties.- Facilitated the necessary arrangements for legal documents, including stamping, duty exemption, lawyer fees, and deposits.- Leveraged strong communication and negotiation skills to manage expectations for tenants, buyers, landlords, developers, and lawyers, all while navigating the complexities of the real estate and economic landscape.- Demonstrated excellent time management skills to ensure efficient operations.- Successfully planned and achieved estimated targets for my team's accomplishments.- Led a team of six professionals in problem-solving, staying abreast of current market trends, and maintaining positive public relations. Show less

• 

  Shell

  Feb 2017 - Apr 2018

  Customer operations coordinator

  - Spearheaded the Business Plan Cascade 2018, serving as the Local Organizer for Downstream Global Commercial.- Functioned as the End-to-End Focal for Rewards and Recognition across Malaysia, Singapore, Hong - Kong, and Indonesia.- Led the Migration Project Implementation for the Commercial Fleet Business, ensuring seamless transitions.- Acted as the Communications Focal for various Business Units, including Commercial Fleet, Lubricants, Retail/Fuels, Specialties, and Customer Operations Excellence across multiple countries.- Played a pivotal role as a Program Coordinator, meticulously handling agendas, meeting minutes, invites, updates, logistics, catering, travel arrangements, team engagements, and distribution lists.- Supported the alignment of multiple Classes of Businesses in Global Commercial, fostering cross-functional cohesion.- Demonstrated exceptional budget management skills in overseeing People Activities.- Assisted the Ops Manager in People Management, contributing to recruitment, retention, and professional development efforts.- Meticulously tracked progress on meetings, workshops, and training programs.- Provided support to over 200 Customer Operations Staff, ensuring smooth operations.- Recognized with "The Swiss Army Knife" Award for my flexibility, adaptability, and multi-purpose contributions. Show less

• 

  Self employed

  Apr 2018 - Mar 2019

  Freelance communications consultant

  As a Communications Consultant for Pertubuhan KITA, I played a pivotal role in both internal and external communications. My responsibilities included:- Created and executed comprehensive communication strategies, encompassing research, writing, and distribution of press releases, newsletters, annual reports, and communication plans.- Engaged with the media throughout various phases, including pre, during, and post-events.In this capacity, I contributed to advancing the organization's mission and ensuring effective communication with stakeholders. Show less

• 

  Sime darby auto bavaria sdn. bhd.

  Mar 2019 - Dec 2019

  Sales advisor

  - Achieved exceptional customer experiences and met sales targets.- Specialized in result-driven marketing and effectively managed a personal Facebook page with 7k followers.- Cultivated strong customer relationships by understanding and fulfilling their needs.- Assisted in legalities and maintained positive rapport with customers.- Contributed to the company's success through valuable skills in customer relations, sales, and marketing within the automotive industry.

• 

  Marz co enterprise

  Jan 2020 - Aug 2022

  Founder/owner

  Neighbourhud Cafe and Cook It Yourself Project, subsidiaries of Marz Co Enterprise, were established with the core mission of providing affordable and delicious food options. In this entrepreneurial role:- Designed and implemented business plans with a strict financial budget of RM 25k.- Drove business development activities, including sourcing, evaluating, and building relevant partnerships.- Executed online marketing initiatives through various social media platforms.- Managed all Human Resources tasks, including recruitment, training, payroll, and employee relations.- Designed and provided costing of products, from sourcing suppliers to safekeeping and maximizing return on investments. Show less

• 

  Sunway university

  Aug 2022 - Jun 2024

  Sunway Centre for Planetary Health- Develop and execute comprehensive communication strategies to enhance brand visibility and reputation.- Support the management team for overall communications.- Lead a team of communication professionals, coordinate efforts, and ensure consistent messaging.- Manage internal and external communications, including newsletters, press releases, and advocacy efforts.- Secure unpaid monthly Op-Eds for Berita Harian and The Star worth 60k and 130k respectively, per month.- Secure unpaid media features worth 1.3 million PR Value.- Cultivate relationships with key stakeholders, such as media outlets, industry influencers, and community partners.- Oversee social media presence and digital marketing initiatives, drive engagement and increase followers.- Coordinate media interviews, prepare spokespeople, and manage media inquiries.- Monitor communication metrics, analyze data, and provide actionable insights for continuous improvement.- Manage and maintain 2 websites (SCPH and Sunway University).- Design overall communication collaterals. Show less

  • Communications Manager

    Jan 2024 - Jun 2024

  • Senior Communications Officer

    Aug 2022 - Dec 2023
• 

  Aeon big (m) sdn bhd

  Jun 2024 - now

  Communications & events manager

  - Enhanced brand reputation through strategic communication and partnership development (The Lost Food Project)- Organised and managed 2 successful events supporting community welfare and branding exercise- Master of Ceremonies for the Segalanya Besar Campaign launch- Featured 6 articles (earned media) on Sinar Harian, Kosmo and Utusan Malaysia- Increase collection of database for targeted communication and engagement.