Experience

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  Aia

  Nov 2013 - Oct 2015

  Financial services consultant

  • Specialized in wealth management for individuals – conducted financial planning in an advisory capacity through a needs analysis• Designed suitable portfolios for clients in health and life insurance, along with investments• Whilst studying for my Bachelor in Business in RMIT University (SIM Campus), on a part-time basis, I achieved $24,000 of First-Year Premiums spanning over 25 different cases in 19 months

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  The citco group of companies

  Feb 2016 - Mar 2017

  Operations analyst

  • Prepared and produced daily and weekly trades, position and cash reconciliations• Break resolution of open items with brokers and clients• Supported the conversion of new clients and existing migrations

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  Rfi global

  Mar 2017 - Apr 2019

  • Engaged primarily in custom research projects in the financial sector• Synthesized country-specific research findings into regional reports• Quantified customer values through quantitative modelling techniques • Performed varying forms of quantitative and qualitative analysis of both primary and secondary research across 12 Asian markets on Retail, SME, and Commercial banking• Developed tailored consumer insights to drive business strategies • Managed and analyzed key bench marking metrics (Net promoter score; Overall satisfaction; Share of wallet)• Produced market report analysis through syndicated primary research data across 12 Asian markets

  • Lead Analyst

    Oct 2018 - Apr 2019

  • Senior Research Analyst

    Mar 2018 - Oct 2018

  • Research Analyst

    Mar 2017 - Feb 2018
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  Nielsen

  May 2019 - Jun 2021

  Senior executive, media research & client service

  With how fast media was growing, I was keen to have a ‘behind-the-curtains’ understanding and explored market research within the media industry:• Solution lead for Radio portfolio in Singapore• Managed various custom media research projects (media consumption behaviour, post-campaign)• Conducted proprietary software and database training sessions

• 

  Metrixlab

  Jul 2021 - Sept 2022

  Senior research manager

  Having spent time in media, I decided my next step was to the fast-paced FMCG world, working on brand engagement and product innovation solutions: • Serviced global FMCG clients across a variety of solutions, with some examples including creative pre-testing, pack testing, benchmarking, and brand health trackers• Provided insights and project consultancy that drove informed business decisions

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  Iqvia

  Sept 2022 - Sept 2024

  Consultant

  Given how Covid-19 impacted the world in the past couple of years, I grew curious of healthcare as a sector, and wanted to explore what market research in the healthcare industry meant: • Part of the primary research team that services leading Pharma clients across a variety of quantitative solutions, with some examples being brand health trackers, concept testing, and patient pathway studies• Responsible for both on-time completion of projects or components of complex projects in the pharmaceutical or consumer health space• Assist in the identification of client issues and the development of client specific solutions to capitalize on potential opportunities for Pharma clients• Experience in working for Consumer Health related clients/products, and work with healthcare professionals/industry experts as well as consumers Show less

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  Euromonitor international

  Sept 2024 - now

  Consulting manager, apac