
Timeline
About me
Customer Service Representative II
Education

Cedar grove
2002 - 2006H.s. diploma b
Grand canyon university
2014 - 2017Secondary education and teaching
Experience

Hertz
Mar 2011 - Mar 2012Instant return/ gold choice represenative
Myeyedr.
Apr 2012 - Oct 2012Patient coordinator
Trugreen
Apr 2014 - Nov 2014Inside/outside sales rep
Concentrix
Nov 2014 - Aug 2015Quality assurance analyst
Total wine & more
Aug 2015 - Apr 2017Lead cashier
Assurant
Apr 2017 - May 2019Senior customer service agent
Capstone logistics, llc
May 2019 - Jan 2020Customer service representative
Greensky®
Jun 2020 - Feb 2022Loan modification specialist
Jetty
Feb 2022 - Dec 2023Customer experience associate ii
Licenses & Certifications
- View certificate

Asking for feedback as an employee
LinkedinApr 2021 - View certificate

Customer service: working in a customer contact center
LinkedinApr 2021 - View certificate

Negotiation foundations
LinkedinApr 2021 - View certificate

Communicating with empathy
LinkedinApr 2021 - View certificate

Improving your listening skills
LinkedinApr 2021 - View certificate

Customer service: handling abusive customers
LinkedinApr 2021
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