Experience

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  Accenture

  Feb 2010 - Mar 2016

  • Participated in 4 go-live activities performing a variety of tasks such as that of the Test Lead & Triage to support the implementation of Oracle Utilities Customer Care & Billing and Meter Data Management System.• Designed test strategies and test plans, authored test scripts and performed Unit and Integration Testing using HP’s Quality Center Software.• Led collaboration & knowledge base building of the Functional Requirements of the business with On-shore & Off-shore Dev & Test Teams.• Led Defect management workshops with clients to help in prioritization of defects and then effectively managed the communication with the Off-shore Dev Team. Show less

  • Consultant

    Sept 2012 - Mar 2016

  • Analyst

    Feb 2010 - Sept 2012
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  Ibm

  Apr 2016 - Jan 2018

  Sr. consultant

  • Managed and reported to various stakeholders on data integrity issues across various systems such as CIS (Customer Information Systems), MDMS (Meter Data Management System) and CC (Command Center), and in addition provided support in triage resolution to ensure data across all systems are aligned for Radio Frequency meter mesh deployment.• Managed and reported to stakeholders on planned network deployment to ensure network coverage is available prior to Radio Frequency meter mesh deployment.• Supported go-live activities with direct responsibilities such as leading testing activities, participating in defect resolution and triaging the implementation of Radio Frequency meter deployment.• Designed test strategies and test plans, authored test scripts and perform Unit, Integration, System and UAT Testing using HP’s Quality Center Software. Show less

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  Ey

  Jan 2018 - Dec 2018

  Senior consultant

  • Designed and lead testing activities, participated in defect resolution and triage as well as providing system readiness reports to stakeholders for AMI RF meter deployment

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  Ibm

  Jan 2019 - Feb 2021

  Managing consultant

  • Managed different system vendors such as (Accenture, PWC) and reported progress to senior leadership team along with leading testing activities and in addition provided support in triage resolution to ensure all systems are aligned to the clients goals.• Planned and facilitated business process workshops to capture business process and requirements for inclusion in the RD document (Requirements Document).• Planned and facilitated SOP workshops to capture Standard Operating Procedure for inclusion in the SOP document.• Provided subject matter expertise to the client in the AMI (Advanced Metering Infrastructure) domain. Show less

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  West monroe

  Feb 2021 - now

  Manager

  - Project Lead, Energy and Utilities Climate and Equitable Jobs Act (CEJA) Program: • Lead initiatives supporting CEJA program, directing efforts towards building and testing crucial modifications to the Customer Information System (CIS) platform. • Established as a trusted resource to the client since 2022, demonstrating a track record of reliability and expertise in delivering impactful solutions. • Continuously adding value by leveraging a deep understanding of System Integration (SI) testing and cultivating strong relationships within Exelon and Accenture, key players in the project landscape. • Consistently received positive feedback for exceptional project delivery, leading to multiple extensions of our team's involvement in supporting this strategically significant CEJA program.- Integrated Project Plan Lead, Energy and Utilities CIS Transformation: • Led the project planning efforts using Microsoft Project for a significant Energy and Utilities CIS transformational project, overseeing the entire project life cycle. • Meticulously managed and identified critical paths, ensuring precise execution and alignment with project objectives. • Collaborated seamlessly with key vendors, notably Accenture, to optimize project workflows and enhance overall efficiency. • Engaged closely with the client to guarantee the project adhered to its schedule, fostering a proactive approach to problem-solving and ensuring client satisfaction. • Cultivated strong relationships with internal and external stakeholders, enhancing communication and collaboration throughout the project. • Contributed significantly to the successful execution of the project, emphasizing a results-driven and collaborative approach. Show less