Experience

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  Mithi

  Oct 2021 - Jan 2022

  Linux system administrator

  • Engineered Bash script to automate AWS data extraction for integration with Wormly, enhancing metrics.• Cut provisioning time by 40%, reduced errors by 25%, and lowered costs by 15% with Terraform automation.• Strengthened server security by 50% through configuring HTTP server with IP table access restrictions.• Configured docker-based Postfix Mail server with alter mime, sending over 100 mails successfully• Deployed optimized Nginx, PHP, SQL stack on EC2 improving performance by 35%, with customized log rotation.• Managed end-to-end hosting of dynamic company website with full DNS integration and 100% uptime SLA. Show less

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  Cosgrid networks

  Nov 2022 - Aug 2023

  Cloud operations engineer

  • Reduceddeployment timelines by 30% through optimizing Jenkins CI/CDpipelines, improving release efficiency.• Contributed 3+ full-stack apps with HTML, CSS, JavaScript, React, Python, and SQL, boosting scalability by 20%.• Optimized Git workflows, cutting development cycle times by 30% and improving collaboration among 5+ members.• Delivered 5+ features in 12 sprints using Agile, integrating 3rd-party tools (GSuite, Okta) with 99.9% uptime.• Identified over 50 network vulnerabilities through extensive firewall testing, enabling robust security enhancements.• Deployed 5+ microservices on GKE & containerized with Docker,boosting scalability ,cutting deployment time by 50%.• Reviewed 20+ community-submitted patches, ensuring code quality and maintaining project security standards.• Deployed autoscaling Kubernetes cluster handling 10 replica app with 500 reqs/sec and zero downtime.• CreatedAnsible playbooks automating 40% ofsystemconfigurations, cutting manual efforts by over 50 hrs. p/m• Utilized Docker containerization for consistent deployments, reducing environment-related defects by 45%• Implemented Prometheus for data collection and Grafana for data visualization in laboratory setups (HELM chart). Show less

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  Arizona state university

  Aug 2023 - now

  • Assisting and providing consultancy to fellow students and staff with their device related issues and concern. Core member in the Tech hub hireing committee resume shortlisting and conducting interviews • Resolved 100+ monthly support tickets at Tech Hubs and Maker Studios, providing technical support.• Handel Admin access with 4+ ASU systems including Canvas, Zoom, Salesforce ROAR, FERPA, DUO• Documented over 50 tech issues and resolutions weekly in knowledge base• Logged 150+ client interactions in CRM, ensuring thorough tracking of issues and resolutions Show less

  • Tech Support Lead

    Jan 2024 - now

  • Tech Support - Tempe Campus

    Aug 2023 - Jan 2024
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  Technology at arizona state university

  Jun 2024 - Aug 2024

  Cloud technology consultant

  • Log Management using datadog over 1TB of data monthly from 100+ sources, ensuring 99.9% retention accuracy.• Performance Monitoring Track 100+ servers and 50+ databases with 99.95% uptime, and monitor 10+ critical applications in real-time to maintain sub-second latency and error rates below 0.1%.in on premise server and AWS• Lead tech hub Gen AI, Data Viz projects in line with business goals. Drive strategic vision, manage diverse tech team.• Managing Admin access with 4+ ASU systems including Canvas, Zoom, Salesforce ROAR, FERPA, DUO• Building ASU Ticketing System: Created Airtable database, boosting efficiency by 50%. Developed three interfaces, reducing process time by 30%. Show less