Experience

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  Baltrex company llp

  Sept 2014 - Apr 2016

  Assistant logistics department

  Food export (quinoa, cocoa, coffee). - Client service including daily communications via phone and e-mails. - Coordination and preparations for sending offers and samples.- Participation and assistance of business forums and business meetings. - Coordination and organization of sea and air transport. - Preparation of customs documents and invoices.

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  Hewlett packard enterprise

  Jun 2016 - Jan 2017

  First level technical support

  - Handling corporate customers promptly and professionally ensure delivery of all SLAs. - Identifying and resolving customers requests, problem or incident using the relevant knowledge base tools and technical resources.- Resolving software and hardware problems.- Collaborating with other team members to provide high quality support.- Mentoring newly hired employees during incubation period.- Ability to follow specific processes and procedures.- Computer IT literacy good working with Windows operating systems,Microsoft Office Suite. Show less

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  Xerox

  Feb 2017 - Dec 2018

  Credit control and collections specialist iberia

  - Preparation of different financial reports.- GAP analysis. - Monthly start position financial report.- Preparation of financial statistics by graphics.Excellent knowledge of EXCEL . - Excellent knowledge of SAP. - Establishing contact with customers to discuss accounts,receivable statement and to establish payment date.- Obtaining and reporting credit status information.- Managing the dunning process.-Preparing and generating billing documents as required (including VAT )-Approving, verifying and raising all credit notes that require manual intervention.-Validating customer data,account details.-Keeping accurate track on in-house systems of the progression/research of all disputes,manage the resolution. Show less

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  Coca-cola european partners

  Jan 2019 - Feb 2020

  Senior assistant lncidence management otc iberia

  - Overgone Transition of knowledge in Barcelona, Spain- Productive use of SAP to ensure effective and accurate service delivery- Ensuring compliance with company policies, relevant accounting and internal controls (SOX)- Ensuring accurate and timely completion of various reports and analyses- Regular communication and support with key stake holders in Business Unit

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  Hcl technologies

  Feb 2020 - Mar 2021

  Contract management specialist otc iberia

  Analyze and Resolution of contract registration problems.Manage customer contracts.Customer Master data.Company name change.VAT Tax number.Creation and modification of customer accounts.Incorrect invoice re-invoicing due to technical intervention.

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  Coca-cola europacific partners

  Mar 2021 - now

  • Manager CMD, CTC Cross BU en Coca-Cola Europacific Partners

    May 2023 - now

  • Team Lead CTC Cross BU Customer Master Data

    Jul 2022 - May 2023

  • Prof.CTC Cross BU Customer MD

    Mar 2021 - Sept 2022