Experience

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  Fourth dimension systems company

  May 2014 - Aug 2016

  • BMC Remedy Specialist

    Feb 2015 - Aug 2016

  • BMC Remedy Engineer

    May 2014 - Jan 2015
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  Mis - al moammar information systems co.

  Sept 2016 - Dec 2020

  • Senior BMC Remedy Counsultant

    Jan 2019 - Dec 2020

  • BMC Remedy Consultant

    Sept 2016 - Dec 2018
• 

  Stc

  Mar 2017 - now

  CMS (Change Management System) and SR (Smart Reporting) Team LeadManaging stc CMS and SR members to keep both systems up and under control to make sure they will achieve the required goals.SAP Analytics Reports Admin. Resident “Senior BMC Remedy Consultant” at stc for their customized systems, named CMS and its Smart Reporting system using BMC Remedy platform.CMS: Change Management System.SR: BMC Remedy Smart Reporting.

  • Network CMS and Smart Reporting

    May 2020 - now

  • Senior Network CMS and Smart Reporting

    Mar 2017 - Apr 2020
• 

  Devoteam

  Jan 2021 - Jun 2022

  Senior bmc remedy consultant

  Senior BMC Remedy working as a CMS and Smart Reporting team lead in additional to RTTS system with stc operation team.

• 

  Giza arabia

  Aug 2022 - now

  Network cms and smart reporting

  Senior BMC Remedy Consultant handling stc systems with required skills:Systems: - Network Change Management (CMS). - CMS Smart Reporting. - SAP Analytics Reports. - Remedy Trouble Ticketing System (RTTS).Skills: - Oracle DB. - Solaris OS.