Experience

• 

  Infosys bpo

  Feb 2013 - Nov 2014

  Procurement process executive

  As part of the procurement team, I managed purchase requests for raw materials across P&G distribution plants in Latin America.- Handled procurement processes, ensuring compliance with corporate policies and maintaining a 100% accuracy in price management.- Resolved pricing and payment discrepancies, reducing resolution time by 30% and improving vendor relationships.- Acted as the primary point of contact for suppliers regarding invoice payments and delays, ensuring swift issue resolution.- Provided data analysis and reporting to support procurement and management teams in optimizing purchasing decisions. Show less

• 

  Grupo rgm

  Mar 2017 - Aug 2020

  Assistant manager

  In this role, I managed and optimized key financial operations, supporting strategic decision-making across the company.- Developed cash flow statements, inventory controls, and budgets that improved financial oversight and reduced operational costs by 20%.- Managed accounts payable and negotiated favorable terms with suppliers, saving 15% in procurement costs.- Assisted in purchasing and bidding decisions, ensuring projects were completed on time and within budget.- Calculated and filed monthly and annual tax returns, ensuring full tax compliance.Produced monthly financial analyses, which helped improve resource allocation and budget adherence. Show less

• 

  Western union

  Aug 2020 - Jan 2022

  Associate settlement operations

  As part of the settlement operations team, I ensured precise and efficient financial transactions for agents while maintaining strong internal controls.- Managed accounts receivable via ACH payments and handled AR adjustments, including debit and credit notes, maintaining a 98% accuracy rate.- Prepared global agent commission payouts, reducing payout errors by 10% through enhanced validation processes.- Monitored outstanding agent balances, providing detailed breakdowns and driving faster resolution of payment discrepancies.- Prepared daily payment reports for Mexican agents and subagents, ensuring on-time disbursements.- Conducted daily electronic transfer audits, resolving discrepancies within 24 hours to improve operational efficiency.- Collaborated effectively with internal departments and system interfaces, consistently delivering high-quality service to commercial partners. Show less

• 

  Growth acceleration partners

  Feb 2022 - now

  In this role, I manage and optimize key financial processes for two business units, playing a critical role in continuous improvement and automation of workflows.- Responsible for invoicing two business units, ensuring accuracy and compliance.- Follow-up on accounts receivable (AR), ensuring timely collections and resolving discrepancies.- Manage customer records, keeping databases updated and well-organized.- Calculate sales commissions, ensuring fair and accurate compensation for the sales team.- Implement process improvements and automation, increasing operational efficiency and reducing manual tasks.- Maintain clear communication with Delivery Managers and customers, ensuring alignment in project and resource management.- Record new hires, ensuring seamless onboarding and accurate data updates in systems.- Resource allocation, optimizing efficient use across multiple projects.- Manage project records, ensuring precise control of relevant information.- Administer DataBasics, optimizing the use of this tool for tracking and controlling projects. Show less Mid Finance RepresentativeGrowth Acceleration Partners | Feb. 2022 - Oct. 2024 | San José, Costa Rica (Remote)In this role, I successfully managed critical financial processes, ensuring seamless operations across various financial workflows.- Coordinated weekly payments to suppliers and accurately generated sales invoices, achieving a 100% on-time payment rate.- Calculated commissions for sales representatives, contributing to enhanced compensation accuracy and team satisfaction.- Accurately recorded billing, streamlining the revenue recognition process for the controller and ensuring financial reports were processed more efficiently.- Implemented process improvements that increased workflow efficiency by 15%, reducing manual tasks and optimizing resource use.- Regularly contributed to financial reports, offering key insights that facilitated informed decision-making at senior levels.- Conducted bank reconciliations, aligning financial records with bank statements to maintain data accuracy and integrity. Show less

  • Senior Finance Representative

    Oct 2024 - now

  • Mid Finance Representative

    Feb 2022 - Sept 2024