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Aliya Mambetalieva

Aliya mambetalieva

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location of Aliya MambetalievaMontreal, Quebec, Canada
Phone number of Aliya Mambetalieva+91 xxxx xxxxx
Followers of Aliya Mambetalieva158 followers

  • Timeline

    Jan 2022 - Apr 2023

    Reservations Agent

    Hotel X Toronto by Library Hotel Collection
    Toronto, Ontario, Canada
    Jun 2023 - Oct 2023

    Sales Team Lead

    Ecoline Windows
    Current Company
    Dec 2023 - now

    Building Manager

    Hazelview Properties
    Montreal, Quebec, Canada

  • About me

    Building Manager at Hazelview Properties

  • Education

    • Humber college

      2020 - 2022
      College diploma hospitality - hotel & restaurant operations management diploma program

      It is a pleasure to study in the Hospitality - Hotel and Restaurant Operations Management Program at Humber College Institute of Technology & Advanced Learning, where I develop my business management skills with hands-on learning, theoretical classes and practical labs. For example, I hold a variety of roles while learning fine dining standards in the Humber Room, a 100 seat, student run bistro. Serve a wide range of guests including classmates, instructor, and members of the senior… Show more It is a pleasure to study in the Hospitality - Hotel and Restaurant Operations Management Program at Humber College Institute of Technology & Advanced Learning, where I develop my business management skills with hands-on learning, theoretical classes and practical labs. For example, I hold a variety of roles while learning fine dining standards in the Humber Room, a 100 seat, student run bistro. Serve a wide range of guests including classmates, instructor, and members of the senior administration. Duties include:-Greet guests.-Ensure overall guest satisfaction.-Recommend food and wine pairings.-Serve order according to established fine dining standards. Show less

    • Humber college

      2019 - 2020
      College certificate general arts & science university transfer certificate

  • Experience

    • Hotel x toronto by library hotel collection

      Jan 2022 - Apr 2023

      -Distributing leads in Salesforce among the sales managers; turning leads from tentative to definite using Salesforce.-Using Excel and its formula function to fill out track sheets of net revenue sales managers made from definite contracts.-Generating sales reports using Delphi and Microsoft Word (7-10 Day Report; Banquet Event Order report)-Presenting strategies and ideas on maximizing revenue, meeting company goals during pandemic and post-pandemic times using Powerpoint, Excel, Google slides. Show less

      • Reservations Agent

        Apr 2022 - Apr 2023

      • Sales & Catering Intern

        Jan 2022 - Apr 2022

    • Ecoline windows

      Jun 2023 - Oct 2023
      Sales team lead

      -Answering incoming calls through Zoom and emails through Google.-Communicating face-to-face and understanding needs, providing excellent customer service.-Gathering contact information to further book appointments via internal CRM.-Explaining features of the product and application steps for the Canada Greener Homes Grant.

    • Hazelview properties

      Dec 2023 - now

      • Building Manager

        Jun 2024 - now

      • Assistant Building Manager

        Dec 2023 - Jun 2024

  • Licenses & Certifications

    • Sales negotiation

      Linkedin learning
      Oct 2021

    • General arts and science entrance scholarship

      Humber college
      Mar 2020

    • Food handler certification - basics.fst

      Traincan, inc.
      Nov 2020

    • Customer service skills

      Otec - workforce innovation
      Dec 2020

    • Worker health and safety awareness in 4 steps

      Labour, immigration, training and skills / travail, immigration, formation et compétences
      Aug 2020

    • Tourism management scholarship

      Humber college
      Nov 2021

    • Responsible service training program

      Smart serve ontario
      Oct 2020

  • Volunteer Experience

    • Mercy Department Volunteer

      Issued by Local Retirement Home on Dec 2018
      Local Retirement HomeAssociated with Aliya Mambetalieva

    • Volunteer

      Issued by Humber College on Oct 2019
      Humber CollegeAssociated with Aliya Mambetalieva